Lead the development and maintenance of assurance strategies across the Business Operations & Distribution portfolio of AIA Malaysia.
Support the Head of Internal Audit in maintaining a risk-based audit universe and annual audit plan.
Assess emerging risks, strategic initiatives, regulatory changes and business developments, and recommend updates to audit coverage where appropriate....
Define and translate business needs into clear and accurate user requirements for all digital enhancements, new products, and system-related issues within Operations.
Oversee the User Acceptance Testing (UAT) process to ensure solutions are validated, fit‑for‑purpose, and ready for deployment.
Lead big-scale digital and process improvement projects, ensuring smooth execution and timely delivery within the Operations Division....