the development and execution of Data Strategies and Data Governance initiatives of AIA Singapore
Developing best practice to support business decisions with measurable success to drive business growth, effectiveness and create valuable best practices in the market
Developing processes, tools and governance framework to harness and manage internal and external data to help business units deliver superior business insights
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Support existing AIAS employee benefits administration systems, including production support, BAU enhancements and project implementations.
Partner with business stakeholders to understand business requirements, operational challenges, enhancement requests, and production issues.
Drive business requirement scoping and analysis sessions, ensuring user requirements are clearly defined, adequately challenged, documented, and delivered within agreed timelines.
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Provide ongoing compliance advisory and support to business functions on various business initiatives, in order to ensure that the business is compliant with existing and new regulations.
Conduct gap assessments on new regulatory developments, liaise with the various business functions to ensure new regulatory requirements are properly implemented, identified gaps are closely monitored to ensure adherence to regulatory requirements.
Ensure regulatory compliance registers are kept up to date and timely certified by Senior Management, regulatory obligations are effectively embedded into business, monitor and ensure proper remediation of any lapses noted.
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Prepare and present statutory and regulatory reports with in-dept analysis and clear, concise explanations of the results.
Optimise and streamline processes for general insurance reporting analytics, implementing improvements while maintaining robust controls and documentation.
Contribute to project management functions, ensuring seamless support for the annual bonus communication exercise.
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Actively involved in delivery and implementation of Claims System enhancements, implementation of new products, and projects requested by the business. These enhancements may encompass changes related to ClaimEz Application, artificial intelligence (AI) and optical character recognition (OCR).
Conduct a thorough analysis of end-to-end business process, systems, and data related to operations.
Create business process mappings (AS-IS & TO-BE), to ensure that process is lean prior to implementation of the automation.
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Ability to achieve new business sales targets and other key performance indicators as prescribed by the company;
To establish and maintain a strong business relationship with AIA Financial Services Consultants (FSCs) and their Agency Leaders to acquire new business for corporate insurance;
Pro-actively sets appointments and personally meets with the Agency Leaders/FSCS during their monthly agency meetings;
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