Verified
Be the first to hear about new jobs at Allianz Malaysia Berhad!
Allianz Malaysia Berhad Careers and Job Vacancies
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Responsible to perform Quality Assurance checks on Customer Service Associate’s calls and Support’s emails to ensure effectively meeting Quality Assurance guidelines and deliver high quality standards to serve the existing & potential customers and agents with the objective of achieving highest level of customer satisfaction.
- Provides actionable data and feedback to Customer Service Associates/Team Leads and managers.
- Accompany evaluations with meaningful and constructive feedback identify potential corrective or prevention actions to improve quality assurance. ...
Posted
a month ago
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Responsible to perform Quality Assurance checks on Customer Service Associate’s calls and Support’s emails to ensure effectively meeting Quality Assurance guidelines and deliver high quality standards to serve the existing & potential customers and agents with the objective of achieving highest level of customer satisfaction.
- Provides actionable data and feedback to Customer Service Associates/Team Leads and managers.
- Accompany evaluations with meaningful and constructive feedback identify potential corrective or prevention actions to improve quality assurance. ...
Posted
a month ago
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Responsible to perform Quality Assurance checks on Customer Service Associate’s calls and Support’s emails to ensure effectively meeting Quality Assurance guidelines and deliver high quality standards to serve the existing & potential customers and agents with the objective of achieving highest level of customer satisfaction.
- Provides actionable data and feedback to Customer Service Associates/Team Leads and managers.
- Accompany evaluations with meaningful and constructive feedback identify potential corrective or prevention actions to improve quality assurance. ...
Posted
a month ago
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Testing and Quality Assurance:Provide UI UAT testing support for system development initiatives, including SAT/OPUS development and product UATs.
- Conduct User Acceptance Testing to validate system changes and ensure alignment with business requirements.
- Campaign Management: Monitor campaign fulfillment to enhance customer satisfaction, maintain brand reputation, and optimize operational efficiency. ...
Posted
a month ago