About Cainiao (Malaysia) Sdn Bhd

Founded in 2013, Cainiao is a global leader in the e-commerce logistics industry. Incubated within Alibaba, the world's largest e-commerce ecosystem, Cainiao has developed a robust global smart logistics network to meet the rapidly growing and complex demands of e-commerce through continuous innovation.

Cainiao Network, the logistics arm of Alibaba Group, has significantly expanded its operations in Malaysia through the establishment of the Cainiao Aeropolis eWTP Hub at Kuala Lumpur International Airport (KLIA). This move is part of a broader strategy to enhance cross-border e-commerce logistics and position Malaysia as a key logistics hub in the Asia-Pacific region.

Key Strengths

• Technological Leadership: Cainiao leverages leading technological capabilities, combined with a profound understanding of e-commerce, to excel in all business areas.
• Cross-Border Expertise: Recognized as the world’s foremost cross-border e-commerce logistics company, Cainiao’s services encompass international express delivery, international supply chain management, and overseas local services. It empowers small and medium-sized enterprises (SMEs) to engage in cross-border trade with disruptive solutions like:
  • Global 10-Day Delivery
  • Global 5-Day Delivery

Integrated Supply Chain Solutions:

Global Operations:

Commitment to ESG:

• Green Logistics
• Customer Experience
• Community Services
• Emergency Logistics
• High-Quality Employment

Looking Ahead

As Cainiao continues to innovate, it remains dedicated to providing faster, cost-effective, and environmentally friendly services to merchants and consumers globally.