Guest Operations & Front Desk: Manage guest check-in and check-out procedures accurately, verify identification, handle guest inquiries, manage lost & found and maintain high satisfaction levels.
Quality Control & Property Inspections: Conduct regular floor patrols, inspect cleaned units against established quality standards, and log any maintenance requirements.
Asset & Inventory Coordination: Oversee guest amenities, manage linen handover counts with laundry service providers, and monitor chemical and cleaning equipment stock.
...