Concorde Hotel Shah Alam
Company SSM No 281158-U · 201-500 Employees · Hotel / Hospitality
Concorde Hotel Shah Alam Reviews
Call Center Representative
Ex-Employee, years in the role"A pleasant work environment"
Having the opportunity to work at a hotel provides a different experience. This includes answering incoming calls and waking up guests with a phone call. Additionally, transferring calls to other departments when the incoming caller needs to speak with them is also part of the job.
Receptionist
Ex-Employee, years in the role"Enjoyable work environment"
The working environment is not very fast-paced, with repetitive tasks each day. Despite this, the management is excellent and there are no issues with the HR department.
Part time staff
Current Employee, Less than 1 year years in the role"Exploring new and exciting experiences."
Developing strong relationships, effective time management, providing excellent customer service, maintaining discipline, and resolving customer issues are all important skills to learn. Additionally, continuously improving personal grooming habits can help make a positive impression on customers. Being able to multitask and handle multiple responsibilities simultaneously is also a valuable asset in any job.
Admin clerk
Current Employee, 1 to 2 years years in the role"I am in charge of managing administrative tasks for the housekeeping department."
I work extended hours to complete my tasks without any restrictions. The hotel cafeteria offers nutritious meals for free. The work environment promotes self-improvement and learning. Additionally, I can attend part-time classes on weekends without any negative impact.
Customer service
Ex-Employee, 5 to 6 years years in the role"Great opportunity to gain valuable experience"
I love working here because the company treats us like family, which makes the experience enjoyable.
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