jobs in DHL Express Malaysia

DHL Express Malaysia

500+ Employees · Transportation / Logistics ·

162 Followers

184 Job Vacancies

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DHL Express Malaysia Careers and Job Vacancies

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  • Participate in an intensive bootcamp covering business analysis fundamentals, process mapping, and data analytics tools.
  • Support requirements gathering, documentation (Business Requirement Documentation, user stories), and stakeholder discussions.
  • Analyze business data and assist in developing reports and dashboards for decision-making. ...
Posted
14 days ago
  • Handle customer queries from multiple channels promptly, especially inbound call
  • and emails, in accordance with DHL service standards.
  • Deliver professional and high‑quality customer service while ensuring accurate logging of all queries in the ERP system. ...
Posted
14 days ago
  • Update the cash book in an accurate and timely manner.
  • Update payment receipts for Inter-bank payments.
  • Update payment receipts for Cheque payments. ...
Posted
14 days ago
  • Execute & support RPA process initiatives with team members, relevant stakeholders and process owners.
  • Provide effective and efficient support to the Head of RPA to ensure the smooth running of the department.
  • Ensure that business users interests are reflected within all phases of improvement ...
Posted
14 days ago
  • To ensure customer queries from multiple channels are attended promptly in line with set standards with dedicated attention on inbound calls and (e-) mails in call center environment
  • To provide professional and qualitative customer service in line with set DHL standards
  • To resolve customer’s queries in accordance with set DHL standards ...
Posted
14 days ago
  • Lead and manage medium/large-scale projects, ensuring adherence to project management methodologies and best practices
  • Develop and maintain project plans, schedules, and budgets, providing regular updates to stakeholders
  • Identify project risks and develop mitigation strategies to minimize impact on project delivery ...
Posted
14 days ago
  • Provide operational management and support at gateway to ensure efficient and timely pick-up and delivery handling of customer materials and shipments.
  • Assists with operational procedures including sorting, loading/unloading activities, shipment processing and documentation, manifesting, bagging, sending shipment status information, and accepting/securing over-the-counter payments.
  • Dispatches pick-up and delivery information in a timely and efficient manner; arranges daily pick-up schedules ...
Posted
16 days ago
  • Handle daily delivery and collection of shipments to and from our customers
  • Complete multiple deliveries and collections of shipment of a variety of weights. Sort and prioritise workload (including multiple route sort) to ensure time commitments are met
  • Revise and update ETAs in accordance to procedures ...
Posted
16 days ago
  • Support non-voice operations and customer-related activities.
  • Perform administrative tasks, including data extraction and report maintenance to facilitate management analysis and decision-making.
  • Ensure data accuracy and perform regular data maintenance activities. ...
Posted
16 days ago