jobs in Dome Cafe Sdn. Bhd.

Dome Cafe Sdn. Bhd.

Dome Cafe Sdn. Bhd. is top company Verified

50-200 Employees · Food & Beverage ·

56 Followers

2 Job Vacancies

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CUSTOMER SERVICE OFFICER (CSO) F-B CUSTOMER SERVICE OFFICER (CSO) F-B

DOME CAFÉ SDN BHD

MYR2,800 - MYR3,000 Per Month

Full Time

KL City

  • Greet and welcome customers in a friendly, professional, and timely manner
  • Attend to customers’ needs, ensuring a pleasant and comfortable dining experience
  • Provide accurate menu information and recommend food and beverage items ...
Posted
8 days ago
TRAINING EXECUTIVE (F-B) TRAINING EXECUTIVE (F-B)

Dome Cafe

Undisclosed

Full Time

Titiwangsa, Kuala Lumpur Dome Cafe Sdn Bhd, 10-22, Jalan 13/91, Taman Shamelin Perkasa, Ampang, 56100, WP Kuala Lumpur, WP Kuala Lumpur, Malaysia Map

  • Training Delivery- Conduct classroom-style and on-the-job training sessions for staff and managers across outlets.- Ensure delivery is engaging, practical, and aligned with company service and operational standards.- Facilitate onboarding and induction programmes for new employees.
  • Training Needs Analysis- Identify training needs through observations, performance data, operational feedback, and customer service indicators.- Assess individual strengths and areas for improvement to determine development gaps.- Work closely with Operations Managers and Café Managers to identify skill gaps and improvement areas.
  • Training Evaluation- Monitor and evaluate training effectiveness and assess the retention of learning outcomes.- Conduct post-training assessments and collect feedback to measure training impact.- Recommend continuous improvement measures for training content and delivery methods. ...
Posted
4 months ago