Perform on-site technical support including installation, preventive maintenance, configuration, operation and troubleshooting of deployed software and hardware devices.
Manage customer’s enquiries relating to technical and service problems with tact and courtesy
Practice continuous improvement by staying up-to-date with new knowledge of equipment modifications, new systems and related technical information
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Identify, develop and secure new project opportunities within commercial, healthcare, hospitality, education, residential, industrial and infrastructure sectors.
Engage architects, consultants, developers, project owners, quantity surveyors and contractors to generate specifications for dormakaba solutions.
Track and manage project pipelines from design stage through tender, award and project completion.
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