A Pharmacy Assistant cum Shop Assistant in a retail pharmacy has a combination of responsibilities related to both pharmacy and general retail operations. Here’s a breakdown of the job scope:

Pharmacy Assistant Duties:

Dispensing Medications: Assist pharmacists in the preparation and dispensing of prescription medications, ensuring accuracy and compliance with regulations.
Medication Storage: Properly store medications and manage stock to ensure they are within expiration dates. May involve labeling and organizing products.
Customer Assistance: Provide information on over-the-counter medications, health products, and assist customers with finding the right products.
Prescription Management: Receive, check, and process prescriptions, and ensure they are filled correctly.
Record Keeping: Maintain accurate records of prescriptions, sales, and stock inventories.
Stock Monitoring: Monitor the inventory of pharmaceutical products and reorder stock as necessary to avoid shortages.
Customer Queries: Answer basic health-related inquiries and offer advice on proper medication usage under the supervision of a licensed pharmacist.
Assisting in Health Screenings: Sometimes, pharmacy assistants help with basic health screenings (e.g., blood pressure checks) under supervision.

Shop Assistant Duties:

Customer Service: Greet customers, assist with product inquiries, and ensure a positive shopping experience.
Sales Support: Promote retail products (such as vitamins, personal care items, and health supplements) and help customers make purchasing decisions.
Inventory Management: Ensure shelves are well-stocked, clean, and organized. Assist with stocktaking and reordering products.
Checkout Assistance: Operate cash registers, process payments, and handle transactions.
Store Maintenance: Maintain cleanliness in the store, organize products, and ensure proper shelf arrangement for ease of access.
Promotions and Displays: Set up and maintain promotional displays or seasonal setups to attract customers.

General Skills and Attributes:

Customer-Oriented: Providing excellent customer service, including listening and addressing customer needs and concerns.
Attention to Detail: Ensuring medication is accurately dispensed and stock is appropriately managed.
Communication Skills: The ability to clearly explain product information to customers and communicate with colleagues.
Multitasking: Ability to handle a variety of tasks simultaneously, such as customer service, inventory management, and assisting in pharmacy operations.
Basic Health Knowledge: Some knowledge of common over-the-counter medications and health-related products.

Working Environment:

Retail pharmacies in shopping malls, drugstores, or standalone outlets.
Interaction with both healthcare professionals and retail customers.

In this role, employees must be able to switch between the responsibilities of a pharmacy assistant and retail shop assistant, making it essential to be adaptable, detail-oriented, and customer-focused.

Job Type: Full-time

Pay: RM1,700.00 - RM2,500.00 per month

Benefits:

Flexible schedule
Free parking
Maternity leave
Opportunities for promotion
Professional development

Schedule:

Afternoon shift
Day shift
Evening shift
Fixed shift
Rotational shift

Supplemental Pay:

Attendance bonus
Commission pay
Overtime pay
Performance bonus

Experience:

healthcare: 1 year (Preferred)

Willingness to travel:

100% (Preferred)

Eagle Cliffe (M) Sdn Bhd