About General Microsystems Sdn Bhd

Established in 1981, GMS is the leading Malaysian manufacturer of unique queue management and customer service systems for the entire banking sector, most of the government and medical institutions and substantial commercial establishments in Malaysia. If you have taken a ticket to wait for a banking teller to call your ticket number in Malaysia, you are using a Queue Management System (QMS) from us.

Located in the light industrial zone of USJ, Selangor, the company has a workforce of 160 with one PhD, four masters and forty degree/diploma holders, mainly in electronic engineering, computer science and information technology. With a strong R&D team, the company has established itself at the forefront of queue and customer service technology. Its brand of QMS products was awarded Business Superbrand in recognition of its top brand status in Malaysia in 2006. GMS has been ISO9001:2008 certified since 2004.

Building on a steady growth since 1981, the company continues to provide state-of-the-art technology and excellent service to its clients in queue management and customer service. It is currently expanding its overseas market with dealers and distributors in more than 30 countries.