The District Trainer is the primary on-ground support and trainer for Beauty Advisors (BAs) across a designated region. This role ensures that all BAs receive consistent product knowledge, selling guidance, and in-store coaching to elevate service quality and drive retail sales. Acting as a bridge between HQ and frontline teams, the District Trainer provides market feedback, conducts store audits, and plays an essential role in executing training strategies at the store level.

Job Responsibilities:

In-Store Coaching & Field Training

Conduct regular store visits (minimum 3 stores per day) to coach and guide BAs.
Deliver real-time selling techniques coaching and customer engagement support.
Observe and provide feedback on BA performance, customer interaction, and product pitching.

Product Knowledge & Campaign Training

Conduct in-store or cluster-based training sessions on new product launches, campaign mechanics, and brand messaging.
Ensure all BAs are equipped with updated and accurate product information.
Support new BA onboarding and intensive training before key campaigns.

Store Operations & Display Checks

Monitor POSM placement, product display accuracy, cleanliness, and adherence to VM standards.
Ensure new launches and promotional setups are executed correctly.

Reporting & Feedback

Submit daily ISS (In-Store Support) reports summarizing observations, BA performance, and display audits.
Highlight operational issues and training needs to the Resident Trainer or Training Manager.

Market Intelligence & Competitor Scan

Observe and report on competitor campaigns, display, strategies, and customer engagement tactics.
Provide frontline insights for internal reference and improvement.
Any other duties and projects assigned by the superior or the company.

Job Requirements:

Minimum 2-3 years in retail, including 1-2 years as a trainer in skincare and/or cosmetics, with core knowledge of related products.
Preferably, a Senior Executive specializing in Personal Care, Beauty, Retail Service, or equivalent.
Willing to travel & stay overnight (Northern-Perak).
Extensive training experience, including delivery and coaching for detailing and sales growth.
Highly driven, energetic, flexible and strong team-spirited.
Proficient in presentation and strong verbal/written communication skills in English, Bahasa Malaysia.

Job Type: Full-time

Pay: RM3,000.00 - RM3,500.00 per month

Benefits:

Additional leave
Maternity leave
Opportunities for promotion
Parental leave
Professional development

Application Question(s):

Are you able to start immediately?
Do you have any trainer experience in skincare and/or cosmetics?
Do you possess own transport?

Willingness to travel:

100% (Preferred)

Work Location: In person

Hebe Beauty Style Sdn Bhd

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