jobs in Klook

Klook

<50 Employees

17 Followers

76 Job Vacancies

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Singapore

  • Under the guidance of a mentor, participate in requirements analysis and technical solution design for assigned product areas, and drive solutions through to implementation. Take ownership of module development, testing, deployment, and post-launch troubleshooting, with accountability for code quality and delivery outcomes.
  • Manage project tasks and priorities effectively, ensuring smooth delivery throughout the development lifecycle. Collaborate closely with Product, QA, Operations, and other cross-functional teams, proactively communicating progress, identifying and escalating risks, and ensuring high-quality, on-time delivery.
  • Use AI-assisted development tools responsibly in accordance with data security requirements and engineering standards. Independently validate the correctness, security, and reliability of AI-generated code, while continuously improving development efficiency and code quality. ...
Posted
9 days ago

Singapore

  • Customer First
  • Push Boundaries
  • Critical Thinking ...
Posted
9 days ago

KL City

  • Maintain and update hotel/product mapping, including room mapping and product configuration.
  • Ensure accuracy and consistency of product data across systems to prevent booking or customer issues.
  • Identify mapping discrepancies and resolve them in coordination with internal teams and external partners. ...
Posted
9 days ago

Singapore

  • Customer First
  • Push Boundaries
  • Critical Thinking ...
Posted
9 days ago

KL City

  • Takes ownership to lead a diversified team to ensure support provided to our customers across all platforms (i.e. calls, chats, emails) are handled with high efficiency and accuracy
  • Drives and motivates team performance by building rapport and developing team members to ensure growth
  • Helps the team by handling escalations including urgent, complex and sensitive cases from the team ...
Posted
9 days ago

Singapore

  • Under the guidance of a mentor, participate in requirements analysis and technical solution design for assigned product areas, and drive solutions through to implementation. Take ownership of module development, testing, deployment, and post-launch troubleshooting, with accountability for code quality and delivery outcomes.
  • Manage project tasks and priorities effectively, ensuring smooth delivery throughout the development lifecycle. Collaborate closely with Product, QA, Operations, and other cross-functional teams, proactively communicating progress, identifying and escalating risks, and ensuring high-quality, on-time delivery.
  • Use AI-assisted development tools responsibly in accordance with data security requirements and engineering standards. Independently validate the correctness, security, and reliability of AI-generated code, while continuously improving development efficiency and code quality. ...
Posted
9 days ago

KL City

  • Monitor and manage real-time performance across Voice, Chat, Email, and Ticket channels to ensure SLA, queue waiting time, backlog, productivity, and operational KPIs are achieved.
  • Perform intraday staffing and headcount management, including skilling adjustments, queue balancing, offline activity movement, and recovery planning based on live operational conditions.
  • Lead real-time floor management during service risks, high backlog situations, outages, or unexpected volume spikes, while coordinating closely with Ops, Planning, and Team Leaders. ...
Posted
9 days ago

KL City

  • Customer First
  • Push Boundaries
  • Critical Thinking ...
Posted
9 days ago

Singapore

  • Customer First
  • Push Boundaries
  • Critical Thinking ...
Posted
14 days ago