Job Description We are looking for Customer Service Executive to handle online enquiries for our construction material and e-commerce product business. This is a hybrid role: candidate must attend 1-week compulsory on-site training at our KL office. After training, hybrid working arrangement will be arranged. Working Schedule - 7 working hours per day - 6 working days per week, 1 rest day on rotational basis Job Responsibilities - Respond to customer enquiries via chat platform regarding product, quotation, order and delivery - Record customer information and enquiry details into company system - Follow up with customer orders and coordinate with sales team - Provide friendly and professional customer support Requirements - Good communication skill in Bahasa Malaysia and English - Patient, responsible and service-minded - Laptop and stable internet connection for remote work after training - No prior customer service experience required; full free training will be provided Benefits - Fixed basic salary RM4,000 - E-commerce sales commission (commission approx RM2,000 – RM4,000, depends on performance) - Free product & system training - No heavy physical work - Open to all genders