Customer Enquiries & Quotation Management
- Handle customer enquiries promptly and professionally.
- Prepare and submit accurate quotations to customers based on product specifications, project requirements and approved pricing.
- Ensure quotation pricing is accurate and commercially competitive.
Project & Tender Support
- Assist in handling project enquiries and tender opportunities.
- Prepare, compile and submit relevant tender documents, quotations, technical information and supporting documentation within the required deadlines.
- Coordinate with Technical Sales Engineer to ensure all project and tender requirements are properly addressed.
Supplier Coordination & Procurement Support
- Liaise with suppliers to obtain product pricing, availability, lead time and other relevant information.
- Request and follow up on supplier quotations promptly to support timely customer quotations.
- Coordinate with suppliers on order status and delivery arrangements where required.
Sales Order & Documentation Processing
- Process customer orders and prepare the necessary sales documentation, including Invoices and Delivery Orders (DO).
- Prepare and coordinate packing lists and other relevant delivery documents.
- Monitor order fulfilment and delivery status to ensure goods are delivered to customers within the agreed timeframe.
Data Entry & Record Maintenance
- Perform accurate data entry and maintain up-to-date customer, quotation, order and sales records.
- Ensure proper filing and maintenance of sales-related documents and databases.
Cross-Department Coordination
- Work closely with Technical Sales Engineers, Accounts and Administration to ensure effective coordination of customer requirements, quotations, orders, deliveries and payments.

One Key Solutions Sdn Bhd

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