Parkroyal Hotel
<50 Employees
Parkroyal Hotel Company Review
Let others know what it's like to work at this company and see how employees enjoy their experience at work.
Parkroyal Hotel Reviews
Server
Ex-Employee, years in the role"Customer Service Representative"
I had gained experience in collaborating with various individuals and providing excellent customer service. The most challenging aspect of the job was when some colleagues were unable to teach or work together with me. However, I was able to overcome this obstacle by observing and practicing the tasks, such as making coffee, on my own.
Desk Clerk
Current Employee, years in the role"General excellence"
In general, the company is well-run with a friendly management team and a good location. The staff has experience in providing excellent customer service, allowing them to meet many people and establish and maintain strong relationships with overseas contacts.
Outlet Manager
Ex-Employee, years in the role"Dynamic and enjoyable work environment"
As the owner of job tasks, one must be willing to work long hours without hesitation and take responsibility for PNL, promotions, profits, and revenue. Providing training for staff and maintaining a positive attitude while working as a team with all departments and staff is essential. A Senior Manager must be fair and make decisions for success, handle guest comments or complaints tactfully, and address and resolve issues. Additionally, involvement in the Safety committee, Food and Beverage promotions, and managing other property chains is important. Experience includes handling various areas such as Room-Service, Mini-bar, Lounge, Sidewalk cafe, Banqueting, Seminar Rooms, Chinese Restaurant, and Chatz Restaurant.
Intern
Ex-Employee, years in the role"Compassionate, empathetic, and enjoyable role"
The staff demonstrates a high level of compassion and creates a fun atmosphere, although there are moments of stress during busy periods. The staff is very understanding.
Concierge
Current Employee, More than 12 years years in the role"Positive work environment and valuable learning experience"
Collaborating with a strong team
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