To ensure efficiency in its performance by providing reliable information relayed from other department outside callers and highly responsible in doing necessary follow-ups.
To assist in administration for housekeeping operations.
Maintain proper communication, coordination with guest, employee outside/inside department particularly Front Office, Engineering and Security.
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To ensure efficiency in its performance by providing reliable information relayed from other department outside callers and highly responsible in doing necessary follow-ups.
To assist in administration for housekeeping operations.
Maintain proper communication, coordination with guest, employee outside/inside department particularly Front Office, Engineering and Security.
...
Handle guest inquiries regarding room availability, rates, and special offers through various communication channels (phone, email, online booking platforms)
Input and manage individual and group reservations within the hotel's PMS (e.g., Opera, e soft software or other relevant systems)
Confirm, modify, or cancel reservations based on guest requests and hotel availability
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