Project Delivery Ownership: Lead end-to-end project delivery from initiation to formal closure. Manage scope, schedule, resources, financials, and quality standards.
Client Relationship Management: Build and maintain strong relationships with client project sponsors and stakeholders. Lead executive project reviews and steer committee presentations.
Risk & Escalation Governance: Proactively manage risks, issues, and escalations throughout the project. Develop mitigation strategies and lead resolution of critical blockers.
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Requirements Gathering & Design: Liaise with client SMEs to gather business requirements and document functional specs. Advise clients on system design options and HRIS best practices.
Configuration & Data Migration: Configure and test modules to meet client requirements. Perform or support data migration activities as required.
Client Engagement: Conduct end-to-end demos and UAT walkthroughs for client review. Collect and process feedback to drive system changes.
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Lead programmes not just projects — own large, complex, multi-workstream HRTech transformation programmes spanning multiple vendors, integration partners, and onshore/offshore delivery teams, optimising multi-track delivery aligned with the client's & business priorities.
Define the governance model — establish programme governance structures, frameworks, and reporting cadence that prevent surprises across every workstream.
Manage executive stakeholders — own C-suite and senior executive relationships across both client and RA, leading steering committee presentations and driving programme-level decision-making.
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Solution Design & Configuration: Lead requirements workshops and design functional solutions for complex scenarios. Configure HRIS modules ensuring adherence to best practices and optimization.
Client Engagement: Manage day-to-day client relationships and act as a trusted advisor. Proactively identify and resolve project risks and client concerns.
Quality Assurance: Oversee SIT and UAT cycles and ensure quality signoffs on deliverables. Review junior team members' configuration for accuracy and completeness.
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