Provide day-to-day network operations support, including incident handling, service requests, troubleshooting, follow-up, escalation, and ticket closure.
Partner with hiring managers to understand workforce requirements and support end-to-end recruitment, including sourcing, screening, interview coordination, selection, and offer processes
Operate and maintain corporate server infrastructure across multiple countries, including virtualisation platforms, Windows and Linux systems, and associated services.
Act as the voice of the customer across Corporate IT projects and initiatives, representing the perspective of employees and key business stakeholders.
Support the IT Security Operations Manager in IT security engineering, security platform operations, SIEM modernisation, and SecOps process automation.