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Standard Chartered Bank

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>500 Employees · Banking / Finance

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250 Job Vacancies

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KL City

  • The TB Global Implementation and Cash Client Service Management function reports to CIB TB Management. The Client Engagement & Service Observability role focuses on proactively identifying emerging risks across critical client journeys, enhancing observability and early warning capabilities, and translating client impact into meaningful business actions. This includes:
  • Defining clear measures of service health indicators that demonstrate improvements service stability, early risk detection, and operational resilience.
  • Leading thematic analysis across incidents, client escalations, complaints, service reviews, and operational events to identify systemic vulnerabilities, emerging risks, and opportunities for preventative action. ...
Posted
12 days ago
  • Consistently meet and surpass monthly mortgage sales targets, onboard affluent clients, and cross sell other affluent products such as Mortgage Reducing Term Assurance (MRTA) and Mortgage Level Term Assurance (MLTA) through effective sales strategies and customer engagement.
  • Build and maintain strong relationships with customers, real estate agents, and developers.
  • Identify and develop new business opportunities through alliance tie-ups such as real estate agents, mortgage brokers, developers & lawyers. ...
Posted
12 days ago

KL City

  • Support the Head of FC Assurance in delivering a strategy for risk-based and data-enabled assurance coverage across CFCR Assurance, aligned to the Bank’s risk profile, regulatory expectations and internal commitments.
  • The Financial Crime assurance strategy should focus on assessing effective risk management of: 2LOD risk policy setting, the 1LOD in managing the risks, controls and process in their business and functions; and; 2LOD in its role of providing challenge and oversight. All businesses and functions and geographies are within scope.
  • Support the agenda to drive a collaborative risk and control ecosystem across the three Lines of Defence, including effective reliance and remediation tracking. ...
Posted
12 days ago

Singapore

  • Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment
  • To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
  • To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products. ...
Posted
12 days ago

KL City

  • Be responsible for every aspect of the user’s experience; develop user-friendly design elements and interactions, create full screen mockups and clickable prototypes.
  • Be effective in communicating design ideas and flows using storyboards, wireframes, user journeys, etc.
  • Be proactive in experimenting by testing solutions at every available opportunity. ...
Posted
12 days ago
  • To be a 1 stop shop to all consumer banking clients by providing accurate & timely information on product & services, relevant to their needs
  • Assist clients in fulfilment of their transaction or servicing requests via the telephone
  • Achieve first call resolution in all customer interactions, where possible ...
Posted
12 days ago

KL City

  • The TB Global Implementation and Cash Client Service Management function reports to CIB TB Management. The Client Engagement & Service Observability role focuses on proactively identifying emerging risks across critical client journeys, enhancing observability and early warning capabilities, and translating client impact into meaningful business actions. This includes:
  • Defining clear measures of service health indicators that demonstrate improvements service stability, early risk detection, and operational resilience.
  • Leading thematic analysis across incidents, client escalations, complaints, service reviews, and operational events to identify systemic vulnerabilities, emerging risks, and opportunities for preventative action. ...
Posted
12 days ago

KL City

  • Prepare and submit EALIS and other assigned regulatory returns accurately and within regulatory deadlines.
  • Validate and reconcile reporting data against the general ledger and relevant outstanding balances before submission.
  • Perform trend and variance analysis, working with business stakeholders to investigate significant movements and provide supporting explanations. ...
Posted
12 days ago

Singapore

  • Support the development and execution of product strategies to drive growth, profitability and customer engagement.
  • Monitor market trends, competitor developments and customer behaviours to identify opportunities to enhance product propositions, customer value propositions and portfolio performance.
  • Partner with technology, digital and cross-functional stakeholders to deliver product enhancements and strategic initiatives, driving continuous improvements to customer journeys and digital experiences through data-driven insights, testing and optimisation. ...
Posted
12 days ago

Singapore

  • Lead the Risk & Control function for Coverage Banking, with clear accountability for:
  • Ensure a robust, consistent and transparent control environment aligned to Group standards and regulatory expectations.
  • Act as the central coordination point across business, second line, and control functions for all non-financial risk matters. ...
Posted
12 days ago