Manage and operate platform services in a tenant environment above the hypervisor level. Ensure the reliability, security, and operability of container platforms and COTS components, including MongoDB, Nginx, MQTT, IBM MQ, ArcGIS, and other related platforms.
Conduct workshops with business users, government stakeholders, and vendors to gather, analyze, and document functional and non-functional requirements.
Develop and maintain BRDs, FRDs, user stories, process flows, data mappings, interface specifications, and requirements traceability.
Act as the key liaison between business users, technical teams, system integrators, architects, and project management to resolve conflicts and ensure shared understanding.
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End-to-End Troubleshooting: Perform comprehensive troubleshooting to diagnose and fix issues related to software configuration, performance, and integration.
Identify, analyze, and resolve coding bugs in a timely manner.
Review and update app configurations to ensure optimal performance and compatibility.
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End-to-End Troubleshooting: Perform comprehensive troubleshooting to diagnose and fix issues related to software configuration, performance, and integration.
Identify, analyze, and resolve coding bugs in a timely manner.
Review and update app configurations to ensure optimal performance and compatibility.
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