Transcosmos
50-200 Employees · Call Center / BPO ·
11
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Transcosmos Careers and Job Vacancies
Expired Jobs
- Respond to player enquiries through the assigned support channels, such as email, live chat or in-game support. Serving ANZ and Global Market
- Assist players with account access, gameplay, in-game purchases, rewards and other game-related concerns.
- Guide players through basic troubleshooting steps for technical issues. ...
Posted
a month ago
KL City
- Financial Reporting Support: Assist the finance team in preparing and formatting monthly, quarterly, and annual financial statements and performance reports.
- Accounts Processing: Support the accounts payable (AP) and accounts receivable (AR) functions by processing invoices, tracking payments, and following up on discrepancies.
- Reconciliation: Assist in performing routine bank and ledger reconciliations to ensure all financial records are accurate and up-to-date. ...
Posted
a month ago
KL City
- Maintain and enhance business process flows and configuration templates across business units and countries, while allowing for local statutory and regulatory compliance
- Identify process gaps and drive continuous improvement initiatives to enhance efficiency and effectiveness
- Partner with HRIS and vendor teams on system configuration, testing, and ongoing enhancements ...
Posted
7 months ago
KL City
- Respond to Customer Inquiries: Handle inbound customer inquiries via phone, email, live chat, and other supported channels in a timely and professional manner.
- Provide Effective Issue Resolution: Identify customer needs, resolve concerns, and provide accurate information in accordance with company policies and service guidelines.
- Handle Complaints Professionally: Manage customer complaints calmly and effectively to achieve satisfactory resolutions and maintain customer trust. ...
Posted
7 months ago