Ensures assigned operation adheres to GMP/GDP/GDPMD requirements, standard operating procedures, secondary Repacking Work Instruction (RWI), batch packaging record and the quality standards set.
Review and maintain quality assurance documents and records in compliance with document control procedures and cGMP requirements.
Ensures only current version of RWIs are used as reference by the interested parties....
Define and maintain the regional SFE framework covering field force sizing and structure, territory design, segmentation and targeting, call planning, target setting, incentives, recognition, KPIs and field governance. Set common methodologies, templates, definitions and minimum standards, approve justified exceptions, and prevent country-specific variants becoming parallel processes. Run the regional SFE governance rhythm and benchmark markets against it. Own the regional TBP/ABP methodology and planning standards.
Lead or quality-assure complex cross-market and launch-related field force sizing, structure, territory and deployment analyses. Set regional segmentation, targeting and call-plan design principles, including channel mix and frequency guardrails, and assessing effectiveness across markets. Maintain regional benchmarks for field productivity, coverage, call-plan adherence and resource utilization.
Set the regional sales target-setting and incentive-compensation design principles, governance and review cadence. Review achievement and payout patterns across markets and adjust the principles where they distort behaviour. Markets calculate and execute within the approved rules and fund their own incentive pools....
SAP and ARIBA Invoice Processing: Execute daily high-volume invoice processing, entry and verification using ARIBA and SAP FI-AP.
3-Way Matching: Perform accurate 3-way matching across Purchase Orders (POs), Good Receipts (GRs), and client/supplier’s invoices to identify and resolve variances.
Payment Run Support: Assist in preparing and executing automatic payment runs and managing vendor line items....
Provision of personalised patient case management which include, but not limited to, health coaching on disease/treatment related information/education, following up with patient on treatment regime, and ensuring patient is submitting relevant program document on a timely basis.
Making of scheduled outbound calls to enrolled patients and from time to time and answering of inbound calls and attend to FAQ-related enquiries
Assist in ensuring that programs are delivered within the appropriate service levels and standards including, but not limited to, case handling time, pre-defined protocols, and confidentiality of patient data...
