About the role:-
The IT Executive is responsible for maintaining the company's IT infrastructure, systems, hardware, and software to ensure smooth daily operations. The role involves providing technical support to employees, troubleshooting IT-related issues, managing IT assets, and assisting with system maintenance, cybersecurity, and IT-related projects.
Main Requirements:
- Diploma or Degree in Information Technology, Computer Science, Computer Engineering, or a related field.
- At least 1–2 years of relevant IT support or IT administration experience.
- Good knowledge of computer hardware, software installation, Windows operating systems, and troubleshooting.
- Familiarity with networking fundamentals, including LAN, Wi-Fi, TCP/IP, and VPN.
- Basic knowledge of Microsoft 365, user account administration, cybersecurity, and IT asset management.
- Good problem-solving, analytical, communication, and interpersonal skills.
- Able to work independently and collaboratively with different departments.
- Good time management skills and the ability to prioritise support requests.
Main Responsibilities:
- Providing Tier 1 & 2 helpdesk support for daily hardware, software, and network troubleshooting.
- Managing employee onboarding and offboarding (laptop setup, email/system account provisioning).
- Performing routine system maintenance, software updates, and asset inventory tracking.
- Assisting with office infrastructure support and user training.
- Assist with IT procurement, vendor coordination, warranty claims, and equipment replacement.
- Support IT audits and ensure compliance with company policies, information security standards, and applicable data protection requirements.
- Perform other ad-hoc duties as assigned by the Company.
The Package:
· Basic Salary
· Meal Allowance
· Annual Leave
· Medical Leave
· Medical Claim and Group Hospitalization Insurance
· Accessible to Public Transport (KL Sentral Station)
Pay: RM3,000.00 - RM3,500.00 per month
Benefits:
- Meal allowance
- Opportunities for promotion
Work Location: In person