- Expo Drive Changi Business Park Southeast (Singapore) Singapore
Full Time Call Center Representative [Bank- UP to 3.5k- No Exp Required] Jobs, Salary up to SGD 3,500 in ADECCO PERSONNEL PTE LTD Southeast (Singapore) - Maukerja
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Job Description
Responsibilities
Our client is among the largest banks in Asia with over 150 branches in Singapore.
The Job
Provide first call resolution to users who called into our hotline which is public facing, advising on issues.
Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
Responding promptly to customer inquiries through various channels on general and transactional enquiries
Customer outreach to encourage the use of digital services.
To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues
Office Location:East/ West
2 months of training will be provided
The Talent
Diploma or equivalent experience in financial/ payment industry
Able to multi-task while speaking to customers
Experience in customer service/ customer facing roles
Able to work rotating shifts/on weekeends and PHs
Next Step
Drop your resume and contact us to follow-up, or send your resume to *************
Email Topic: Call Center Rep
Only shortlisted candidates will be contacted
Tan Yang En, Isaac
Direct Line: +************* 7884
EA License No: 91C2918
Personnel Registration Number: R24123927
The Job
Provide first call resolution to users who called into our hotline which is public facing, advising on issues.
Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
Responding promptly to customer inquiries through various channels on general and transactional enquiries
Customer outreach to encourage the use of digital services.
To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues
Office Location:East/ West
2 months of training will be provided
The Talent
Diploma or equivalent experience in financial/ payment industry
Able to multi-task while speaking to customers
Experience in customer service/ customer facing roles
Able to work rotating shifts/on weekeends and PHs
Next Step
Drop your resume and contact us to follow-up, or send your resume to *************
Email Topic: Call Center Rep
Only shortlisted candidates will be contacted
Tan Yang En, Isaac
Direct Line: +************* 7884
EA License No: 91C2918
Personnel Registration Number: R24123927
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