About the role
We are seeking a
Customer Service Delivery Driver
to join THE LAUNDRY CLUB PTE LTD on a full-time basis. This is an exciting opportunity to be the face of our company, delivering exceptional service directly to our valued customers in the Toh Tuck West Region. As a Customer Service Delivery Driver, you will play a crucial role in ensuring our customers receive their laundry services with professionalism, reliability and a smile. You will be responsible for the safe and timely delivery of our services whilst maintaining the highest standards of customer care. This position is essential to our operations, directly impacting customer satisfaction and loyalty.
Key responsibilities
Deliver laundry services to customers in the Toh Tuck West Region in a timely and professional manner
Collect clean and soiled laundry from customers' premises with care and attention to detail
Maintain accurate records of all deliveries and collections, ensuring all documentation is completed correctly
Provide exceptional customer service, addressing customer inquiries and concerns promptly and courteously
Ensure vehicle maintenance and cleanliness standards are consistently met
Follow all traffic regulations and safety protocols to ensure safe driving practices
Communicate effectively with the operations team regarding delivery schedules, route optimisation and any customer issues
Build and maintain strong customer relationships to promote business growth and customer retention
What we're looking for
A valid driving licence with a clean driving record
Proven experience as a delivery driver or in a similar customer-facing logistics role
Excellent interpersonal and communication skills with a customer-centric approach
Strong organisational abilities and attention to detail
Reliability and punctuality, with the ability to manage multiple deliveries efficiently
Physical fitness to handle the demands of regular lifting and carrying of laundry bags
Knowledge of the Toh Tuck West Region or willingness to quickly familiarise yourself with the area
Ability to work independently and as part of a team
A positive attitude and willingness to go the extra mile for customers
What we offer
At THE LAUNDRY CLUB PTE LTD, we value our employees and are committed to providing a rewarding work environment. We offer competitive remuneration, a full-time employment position with job security, and the opportunity to work in a dynamic and growing company. We provide on-the-job training to ensure you are equipped with the skills and knowledge needed to excel in this role. Additionally, we foster a supportive team culture where your contributions are recognised and appreciated. We encourage work-life balance and provide a stable, predictable schedule with opportunities for career progression within our expanding business.
About us
THE LAUNDRY CLUB PTE LTD is a professional laundry service provider dedicated to delivering exceptional service to our customers. We pride ourselves on our commitment to quality, reliability and customer satisfaction. Our mission is to simplify the lives of our customers by providing convenient, high-quality laundry services. We are a growing company with strong values centred on integrity, professionalism and customer care. We believe in creating a workplace where our team members are valued, supported and motivated to deliver their best work every day.
Apply now
If you are ready to become part of our team and deliver outstanding customer service, we would love to hear from you. Please submit your application including your CV and a cover letter highlighting your relevant experience and your enthusiasm for this role.
THE LAUNDRY CLUB PTE LTD, established in 1998, has been one of Singapore's leading dry-cleaning & laundry companies for the past 25 years. As a company that continues to innovate, we have embarked on using greener methods to clean our clients' laundries.