Full Time IT Infrastructure Engineer-Operations-L1-L2 end user support Jobs, in Tap Growth Ai - Maukerja

We're Hiring: IT Infrastructure Engineer!

We are seeking a proactive and skilled IT Infrastructure Engineer to manage, maintain, and optimize our technical environment. The ideal candidate will ensure the stability, security, and scalability of our systems to support business operations in Singapore. You will play a key role in designing robust solutions that drive our digital transformation and ensure high availability for all critical services.

Location: Singapore, Singapore
Work Mode: Work from Office
Role: IT Infrastructure Engineer

What You'll Do:

• Preferably 3+ years of relevant experience in desktop support, end-user computing or IT infrastructure operations
• Strong Level 1 / Level 2 end-user support experience covering desktops, laptops, operating systems, productivity applications, printers and peripherals
• Hands-on troubleshooting of hardware, software, network connectivity, access and remote-working issues
• Good understanding of networking, including LAN, WAN, TCP/IP, DNS, DHCP, Wi-Fi and VPN
• Experience with device provisioning, software installation, account/access configuration, onboarding and offboarding
• Experience supporting infrastructure maintenance, system upgrades, migrations and technology refresh activities
• Exposure to endpoint/infrastructure security, incident investigation and root-cause analysis
• Experience working with vendors, service providers and business users, including contract/vendor management
• Relevant certifications such as CCNA, ITIL, Microsoft or CompTIA would be advantageous
  
  
  

Ready to make an impact? Apply now and let's grow together!