Job description:
Join our team as an Online experience specialist and play a pivotal role in delivering exceptional customer experiences while contributing to our retail success. Your dedication and skills will be instrumental in elevating our brand's reputation and driving sales growth.
Responsibilities:
- Conduct follow-up calls or chats for customers who have expressed interest in specific products or services.
- Provide detailed product information and address customer inquiries effectively.
- Proactively identify opportunities to upsell and cross-sell related products and services during customer interactions.
- Offer personalized recommendations to enhance the customer's shopping experience and maximize sales.
- Maintain a friendly, professional, and helpful demeanor, ensuring that each customer interaction is positive and memorable.
- Exhibit resilience and an openness to feedback for continuous self-improvement.
- Collaborate with the marketing team by actively participating in various promotional campaigns.
- Execute campaign-specific tasks, including product launches and special offers, as requested.
Job Requirements:
- Minimum SPM qualification (candidates with PMR and relevant experience will be considered).
- Demonstrated resilience and an ability to accept feedback constructively.
- Strong adaptability to thrive in a constantly changing work environment.
- Ambitious and eager to learn, with a commitment to gaining product knowledge and mastering sales strategies.
Work Address: Sunway Pinnacle
Benefits:
- EPF & SOCSO provided
- Annual Leave entitlement
- Incentives up to RM 1000++
For faster response kindly WhatsApp your resume to Recruiter Mr. Iqmal - +*************
Job Types: Full-time, Contract
Pay: RM2,200.00 - RM2,500.00 per month
Benefits:
- Cell phone reimbursement
- Opportunities for promotion
- Professional development
Application Question(s):
- Are you able to join immediately?
- Do you own transport?
- Do you have sales experience?
Work Location: In person