MYR1,800 - MYR3,000 Per Month
Johor Bahru, Johor
Fewer than 10 applicants. Your chances are good!
Posted 18 hours ago • Closing 26 Oct 2024
Fewer than 10 applicants. Your chances are good!
Requirements
- Excellent interpersonal and communication skills, sales oriented with a natural ability to build rapport and establish trust with customers.
- Strong problem-solving skills and the ability to think creatively to resolve customer issues.
- Focus on customer satisfaction and relationship building.
- Self-motivated and target-oriented, with a drive to meet and exceed customer engagement goals.
- Familiarity and proficiency in data entry.
- Ability to work independently as well as collaboratively within a team.
Responsibilities
- Making Outbound Calls: Making outbound calls to a list of existing customers and may use scripts provided to present products or services in a compelling manner.
- Issue resolution: Listen attentively to customer feedback and concerns, and work diligently to find effective solutions, ensuring a positive experience and customer satisfaction.
- Product or Service Knowledge: A good understanding of the products or services for promoting purpose. This knowledge allows them to address potential customers' questions and concerns effectively.
- Customer Engagement: Aim to build rapport with existing customers to increase the likelihood of a successful sale. Building trust and addressing customer needs are crucial aspects of the job.
- Handling Rejections: Able to handle rejection professionally, turning negative responses into opportunities to address concerns and potentially make a repeat sale.
- Recordkeeping: Keeping accurate records of calls, customer responses, and sales is important for tracking performance and providing feedback to the sales team or management.
- Adaptability: The ability to adapt to different situations and respond effectively to various customer personalities is crucial. You may encounter a wide range of responses and must adjust their approach accordingly.
- Target Achievement: Often work with sales targets or quotas. Meeting or exceeding these targets is a key performance indicator in many telemarketing roles.
- Handling Complaints and grievances : Every doubt of customer have to settle in a efficiently.
- Attending Telecommunication Platform - Answering all the direct message , from website and others communication engine (Sleekflow)
- Marketing & Campaign : Prepare paperwork for promotion, campaign and set the target for every of IT.
Benefits
- Maternity Leave
- Paternity Leave
- Additional Leave
- Medical Claim
- Opportunities for promotion
- Professional development
- Commission pay
- Performance bonus
Important Information
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