Customer Service Executive
Trendcell Sdn Bhd (Jaya Grocer)
Fresh Graduates
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SSM No : 544047-T
MYR1,800 - MYR3,000 Per Month
Iskandar Puteri, Johor and +2 other locations
Fresh Graduates
More than 60 have applied to this job
Posted 3 hours ago • Closing 20 May 2024
More than 60 have applied to this job
Requirements
We have Customer Service vacancies all over KL/Selangor/Penang/Johor area :
- Subang Jaya area
- Bandar Sunway area
- Damansara area
- Mont Kiara area
- Sungai Buloh area
- Bukit Jelutong area
- Shah Alam area
- Cyberjaya area
- Penang area
Responsibilities
- Build sustainable relationship of trust with customer through interactive communications.
- Ensuring Jaya Grocer culture, standards & KPI are consistent.
- Responsible to attend customer in handling complaints, provide solutions and alternatives.
- Resolving and updating all customer feedback/product in the outlet to Store Manager & management following up to ensure resolutions.
- Assist with product new inquires, refunds and exchange.
- Maintain good hygiene, proper grooming and pleasant decorum throughout the day.
- Work together with other operational staffs to ensure customers receive efficient and courteous service.
- Understand well about store layout to assist customers, e.g. Product placement.
- Promote the selected products according to outlets promotions and festive season.
- Engage with customers to discover their wants and needs, provide advice or recommendation, directing them to the right product.
- Assist in general operational functions and ad-hoc assignments.
Benefits
- KWSP , Sosco (for full time only)
- Overtime allowance
- Attendance allowance
- Uniform provided
- Monthly incentive
- Increment & Bonus
- Career growth
Additional Benefits
- Annual Leave
- Training Provided
- Overtime Pay
- Medical and Hospitalisation Leave
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