- Kuala Lumpur Federal Territory Malaysia
Full Time Head of Global Capability Centre (GCC), Kuala Lumpur Jobs, in Opella Federal Territory - Maukerja
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Job Description
Responsibilities
About The Role
The Head of Global Capability Centre (GCC) is responsible for leading and positioning Global Capability Centre as a strategic enterprise asset that enables business success, supports capability expansion, and strengthens Opella's visibility within the Global Capability Centre ecosystem.
As the senior leader for the Centre, you will drive growth, build strategic partnerships, foster a high-performing culture, and support the successful integration and expansion of capabilities within the GCC. You will act as Opella's ambassador within the local ecosystem while creating an environment where people can thrive and perform at their best.
The Role Is Built Around Three Strategic Pillars
Strategic Pillar 1 — Centre Performance & Growth
Lead the GCC as a value-enabling platform that helps functions improve service quality, monitor Centre performance, support stakeholder connectivity, benchmarking, accelerate Opella’s transformation, build capabilities and deliver measurable business outcomes.
Strategic Pillar 2 — Partnerships & External Ecosystem
Own the overall performance framework of the GCC, building Opella's reputation and influence across government, academia, industry forums, and the Global Capability Centre community.
Strategic Pillar 3 — People
Develop a high-performing & engaged workforce, and inclusive workplace in partnership with People & Culture (P&C) that support sustainable growth.
Main Responsibilities
Performance Partnership & Growth
ABOUT YOU
The Head of Global Capability Centre (GCC) is responsible for leading and positioning Global Capability Centre as a strategic enterprise asset that enables business success, supports capability expansion, and strengthens Opella's visibility within the Global Capability Centre ecosystem.
As the senior leader for the Centre, you will drive growth, build strategic partnerships, foster a high-performing culture, and support the successful integration and expansion of capabilities within the GCC. You will act as Opella's ambassador within the local ecosystem while creating an environment where people can thrive and perform at their best.
The Role Is Built Around Three Strategic Pillars
Strategic Pillar 1 — Centre Performance & Growth
Lead the GCC as a value-enabling platform that helps functions improve service quality, monitor Centre performance, support stakeholder connectivity, benchmarking, accelerate Opella’s transformation, build capabilities and deliver measurable business outcomes.
Strategic Pillar 2 — Partnerships & External Ecosystem
Own the overall performance framework of the GCC, building Opella's reputation and influence across government, academia, industry forums, and the Global Capability Centre community.
Strategic Pillar 3 — People
Develop a high-performing & engaged workforce, and inclusive workplace in partnership with People & Culture (P&C) that support sustainable growth.
Main Responsibilities
Performance Partnership & Growth
- Lead and represent the GCC as a strategic enterprise asset for Opella.
- Operate within a hosting model where functions retain ownership of processes, policies and business outcomes, while the GCC provides governance, service management, talent development, transformation support and performance transparency.
- Own the GCC cost base and ensure optimization of operating expenses, location economics, productivity metrics and investment decisions while maintaining delivery excellence.
- Serve as a trusted advisor and connector to functional & global leaders, facilitating collaboration, knowledge sharing, and organizational effectiveness.
- Connect leaders with internal and external benchmarks, leading practices, and ecosystem insights that support capability growth, innovation, and continuous improvement.
- Partner with Global Functional Leaders, Transformation, and Transition teams to identify opportunities for capability expansion and support the successful onboarding, integration, and stabilization of new activities within the Centre.
- Support the continued growth and evolution of the Centre through capability expansion, strategic investments, ecosystem partnerships, and talent development.
- Ensure effective governance, risk management, compliance, and business continuity practices across the GCC.
- Act as the primary ambassador for Opella's GCC across government, academia, industry forums, and the Global Capability Centre ecosystem.
- Build strategic partnerships that strengthen Opella's reputation, enhance talent pipelines, and support innovation, capability development, and growth opportunities.
- Position Opella as a recognized participant and thought leader within the Global Capability Centre community.
- Leverage external benchmarking and market insights to strengthen the Centre's competitiveness and maturity.
- Strengthen Opella's employer brand and external visibility across the country and the region.
- Partner with People & Culture to define and execute the Centre's people, leadership, and workforce strategy.
- Build a sustainable talent pipeline through workforce planning, capability development, succession planning and retention strategies that support sustainable growth.
- Champion a high-quality onboarding and integration experience for new and transitioning employees.
- Foster a culture of engagement, inclusion, collaboration, and high performance across the Centre.
- Support leadership development while reinforcing Opella's culture, values, and employee experience across the Centre.
ABOUT YOU
- Experience leading a Global Capability Centre or operating within a complex multinational environment.
- Experience driving organizational growth, transformation, capability expansion, or transition initiatives.
- Experience building partnerships with government bodies, universities, industry associations, or professional networks.
- Strong leadership, stakeholder management, and influencing capabilities.
- Ability to foster collaboration across diverse functions and geographies.
- Strong understanding of Global Capability Centre ecosystems and talent markets.
- Excellent communication and relationship-building skills.
- Strong governance, risk management, and business continuity mindset.
- Strategic thinker with the ability to connect people, opportunities, and business priorities.
- Bachelor's degree or equivalent experience required.
- Advanced degree is advantageous.
- Strong written and verbal communication skills in English.
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