Full Time Front Office Assistant-Reservation Assistant Jobs, Salary up to MYR 1,700 in Kinta Riverfront Hotel & Suites Perak - Maukerja

- Register guest and assign rooms. Accommodates special requests whenever possible.

- Assist in pre-registration and blocking of rooms for reservations

- Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures

- Understands room status and room status tracking

- Knows room locations, types of rooms available, and room rates

- Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.

- Uses suggestive selling techniques to sell rooms and to promote other services of the hotel

- Knows the location and types of available rooms as well as the activities and services of the property

- Coordinates room status updates with the housekeeping department by notifying housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day-use rooms

- Possesses a working knowledge of the reservation department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.

- Maintains guest room key storage, and maintains and supervises access to safe deposit boxes

- File room keys (only for manual room key hotels)

- Knows how to use front office equipment

- Uses proper telephone etiquette

- Maintains cleanliness and neatness of the front desk area

- Complete tasks assigned on time

- Perform any other duties as required by the Management from time to time

Job Type: Full-time

Pay: RM1,700.00 per month

Benefits:

• Additional leave
• Health insurance
• Meal provided
• Opportunities for promotion