Company Description FUNCTIONAL FOOD CLUB is a fitness-focused functional food company operating in Malaysia and Singapore. The company specializes in the exclusive distribution of Swedish functional food brands, bringing high-quality, health-oriented products to the local market. FUNCTIONAL FOOD CLUB partners with retailers and fitness communities to promote nutritious, performance-enhancing food options. Team members join a growing organization that values innovation in health, wellness, and consumer education. The company offers opportunities to shape the regional presence of international functional food brands.
Role Description The Key Account Manager Retail is a full-time, on-site role based in Greater Kuala Lumpur. This position is responsible for managing and growing relationships with key retail partners, including modern trade and specialty stores. Day-to-day tasks include developing account plans, negotiating agreements, monitoring sales performance, and ensuring timely execution of promotions and merchandising activities. The role involves collaborating with internal teams on demand planning, product launches, pricing strategies, and marketing initiatives tailored to each account. The Key Account Manager Retail will also analyze market trends, provide regular business reports, and identify opportunities to expand distribution and increase brand visibility.
Qualifications
- Candidates should possess strong Account Management skills, including relationship building, contract negotiation, and key account planning.
- Candidates should possess solid Business Planning skills, including forecasting, sales analysis, and the ability to develop growth strategies for retail channels.
- Candidates should possess excellent Customer Service skills, ensuring responsive support and long-term satisfaction for retail partners.
- Candidates should possess effective Communication skills, including clear presentation, reporting, and cross-functional collaboration.
- Candidates should possess proven Sales skills, with a track record of achieving targets and driving category growth in retail environments.
- Experience in FMCG, food, or health and wellness products within retail channels is highly beneficial.
- Strong numerical aptitude, proficiency in Excel or similar tools, and comfort working with sales data and KPIs.
- Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience in key account management.
- Ability to work independently, prioritize multiple accounts, and operate effectively in a fast-paced, growth-oriented environment.