- 1 NORTH BRIDGE ROAD Central Region (Singapore) Singapore
Working Location
Job Description
Responsibilities
Provide professional and responsive customer service.
Handle customer enquiries via phone calls.
Attend to customer complaints promptly and coordinate with the relevant departments to provide appropriate solutions or alternatives, following through to ensure closure.
Check and compile service reports before sending them to customers.
Perform other ad-hoc operational and administrative duties as assigned.
Strong problem-solving, critical-thinking and analytical skills.
Good organisational and time-management skills, with the ability to manage multiple tasks effectively.
Adaptable and able to work in a fast-paced environment.
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