- Jalan Sultan Mizan Zainal Abidin, Kompleks Kerajaan Kuala Lumpur Federal Territory Malaysia
Working Location
Job Description
Responsibilities
Client description
Queue-it’s virtual waiting room empowers the world’s biggest businesses to stay online and build trust on their busiest days by ensuring customers get a reliable, fair, and transparent experience during high-traffic sales and registrations. Queue-it redirects visitors to a branded waiting room when demand is too high, then releases them back to the website or app at a controlled rate. This protects the business’s infrastructure while giving users a transparent waiting experience with queue position, estimated wait time, and progress updates. As their value proposition goes: “Keep your website online during high-demand events while giving customers a fair, transparent, and controlled access experience.”
Position highlights
Build and Lead a high-performing Platform Engineering team at Queue-it, driving operational excellence, platform reliability, and scalability. This role combines hands-on technical leadership with people management, focusing on cloud infrastructure, platform engineering, and Site Reliability Engineering (SRE). Working closely with Product and Technology teams, the role will drive the development and optimization of modern cloud-based solutions while ensuring system resilience, performance, and alignment with business objectives and Queue-it’s long-term platform strategy.
Responsibilities:
Qualifications
Technical Requirements (Must Have):
Technical Requirements (Good to Have):
Soft Skills Requirements:
Education
Academic degree in Science, Technology, Engineering, or similar.
Travelling
You will be required to travel to Copenhagen for the first three months to undergo onboarding and training
Remarks
All successful applicants will receive an official invite within 2 weeks of your application to discuss the next steps in the Job Application.
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