Full Time Training Executive Jobs, in BIG CARING GROUP Selangor - Maukerja

Company Description Big Caring Group Bhd (BCG) is a leading retail pharmacy chain in Malaysia, operating more than 600 outlets nationwide under brands such as BIG Pharmacy, CARiNG Pharmacy, Georgetown Pharmacy, Wellings Pharmacy, Ting Pharmacy, and iCare Pharmacy. The Group offers pharmaceutical, healthcare, beauty, general merchandise, and related products through its retail stores, e-commerce platforms, and corporate sales channels. BCG is the only vertically integrated player among organized pharmacy chains in Malaysia, with activities spanning manufacturing, importing, marketing, distribution, and wholesaling of healthcare, pharmaceutical, and nutraceutical products. The Group also provides services including physiotherapy, tele-consultation, and other healthcare-related solutions. Its operations are centered in Malaysia, serving consumers, corporate clients, and healthcare providers through a mix of physical and digital healthcare touchpoints.

Role Description The Training Executive is a full-time, on-site role based in Selangor, Malaysia. This role is responsible for planning, organizing, and delivering training programs for retail pharmacy staff and other team members to ensure consistent service quality, product knowledge, and compliance with company standards. Day-to-day tasks include conducting training needs analyses, developing training materials and modules, facilitating classroom and on-the-job training sessions, and coordinating with managers to schedule and track training activities. The Training Executive will monitor and assess training effectiveness, maintain training records, and provide regular reports and recommendations to management. The role also involves collaborating with cross-functional teams to align training content with operational priorities, new product launches, and regulatory requirements.

Qualifications

• Strong skills in training design, facilitation, and evaluation, with the ability to tailor learning methods for different roles and experience levels.
• Excellent communication and presentation skills, with the ability to convey complex information clearly and engage diverse audiences.
• Good organizational and time-management skills to plan training schedules, manage multiple programs, and maintain accurate documentation.
• Relevant experience in training, learning and development, or operations within retail, pharmacy, or healthcare environments is preferred.
• Diploma or degree in Healthcare Sciences, Training and Development or a related field is an added advantage.
• Ability to work on-site, collaborate with store and head office teams, and travel within Selangor or other locations in Malaysia when required.
• Demonstrated commitment to continuous learning, customer service excellence, and adherence to ethical and regulatory standards.