Full Time Technical Support Officer Jobs, Salary up to MYR 2,800 in SNS NETWORK (M) SDN BHD Selangor - Maukerja

Responsibilities:

• Coordinate delivery and collection schedules with internal and external stakeholders.
• Perform dispatch and delivery activities, ensuring the safe and timely transportation and collection of items.
• Ensure proper handling and handover of items by maintaining accurate records and complying with company SOP.
• Provide client support and technical issue resolution on products and services.
• Diagnosing, troubleshooting hardware and software issues and repairing devices.
• Identify and correct or advise on operational issues in clients’ computer systems.
• Understanding customer’s requirements and provide proposals accordingly.
• Perform hands-on configuration of networking equipment such as Wireless Access Points, Switches, Firewall, etc.
• Support RMA and customer service.
• Achieve division target.
• Deliver, install, configure, and perform routine preventive/corrective maintenance on vending machines, including payment systems, software and connectivity.
• Ensure timely resolution of service calls to minimize downtime.
• Maintain accurate job sheets, maintenance records and incident reports.
• Track parts usage, repairs and replacement schedules.
• Required to perform onsite service at clients’ locations as and when required.
• Obtain technical certifications that are assigned by Head of Department or Management.
• Perform any ad-hoc tasks which may be assigned from time to time.

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Computer Science/Information Technology or equivalent.
• Required language(s): English, Bahasa Malaysia.
• Required skill(s): Hardware & PC troubleshooting.
• Fresh graduates are welcome to apply.
• Able to work extra hours, independently, full responsibility and with minimum supervision.
• Possess a valid car driving license and own a car.
• Able to travel onsite
• Applicants must be willing to work in 3 Two Square, PJ.

Benefits:

• Employees Shares Option Scheme (ESOS)
• Overtime Claim
• KPI Rewards
• EPF, Socso & EIS
• Annual Leave/ Medical Leave/ Medical Claim
• Staff Purchase Scheme
• Product Training
• Oversea Trip: Asia, America, Australia, Europe
• Salary Review - Twice per year

Pay: RM2,500.00 - RM2,800.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Professional development

Application Question(s):

• Do you own a personal car?
• When would be the soonest you’re able to start, if selected?
• Can you work from Monday to Friday, 8.30am to 6.30pm?
• Do you have valid car license?
• Are you able to work onsite at locations nationwide?

Work Location: In person