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Applications closed on 10 Oct 2026.
Senior Operations Executive
J&s Management
Posted a month ago • Closed 10 Oct 2026
Job Description
Responsibilities
We are looking for a responsible and hands-on Senior Operations Executive to oversee the day-to-day operations of our cleaning services and ensure smooth manpower deployment across our client sites.
This is a field-based and results-oriented role suitable for someone who is independent, resourceful and comfortable managing staff and resolving operational issues.
Key Responsibilities
Oversee daily manpower deployment and ensure scheduled jobs are properly covered
Work closely with the Sales & Operations Admin, who manages and prepares the daily staff schedule
Handle last-minute manpower issues such as medical leave, absenteeism, lateness and urgent replacements
Monitor staff attendance, punctuality, conduct and work performance
Handle staff disciplinary and operational matters when required
Conduct site visits and follow up on operational or service issues
Liaise with staff and clients to resolve ground operational matters
Arrange and replenish cleaning consumables and supplies at client sites
Carry out operational errands and deliveries when required
Assist with staff deployment, redeployment and manpower planning
Provide guidance and operational support to cleaners
Ensure company procedures and service standards are followed
Report significant manpower, staff or client issues to management
Perform other operational duties as required
Working Arrangement
6-day work week with a designated rest day
Flexible working arrangement based on operational requirements
This is a results-oriented role where we value getting the job done rather than simply clocking office hours
Candidates must be flexible and prepared to respond to urgent operational matters when required
Some days may require early or after-hours attention depending on manpower and operational needs
Company Vehicle
Company van provided for work duties
Vehicle may be driven home
Petrol expenses covered by the company
Season parking covered by the company
Requirements
Valid Singapore Class 3 or Class 3A driving licence
Minimum 2 years of relevant experience in operations, facilities, cleaning, logistics, manpower coordination or a supervisory role preferred
Comfortable supervising and communicating with frontline workers
Able to handle staff attendance, punctuality and disciplinary matters professionally
Strong problem-solving skills and able to react calmly to last-minute manpower issues
Able to work independently with minimal supervision
Hands-on and willing to travel between client sites
Responsible, dependable and able to take ownership of operational matters
Flexible with working arrangements when operational situations require attention
Basic computer and WhatsApp proficiency
Experience in the cleaning or facilities management industry is advantageous but not essential
J & S Management Pte Ltd is a personalized on-call housekeeping service catering to homes and offices. We are a social enterprise and an inclusive business providing quality service towards our valued customers.
Our Mission is to make the world a better place, one clean home and office at a time. To ensure competency, honesty, courtesy, and intergrity of the housekeepers. We deploy, in order to ensure the safety and satisfaction of our customers and clients.
We wish to elevate the economic status of our workers, giving them the opportunity to earn more and have a decent living without having to leave their families.
This is a field-based and results-oriented role suitable for someone who is independent, resourceful and comfortable managing staff and resolving operational issues.
Key Responsibilities
Oversee daily manpower deployment and ensure scheduled jobs are properly covered
Work closely with the Sales & Operations Admin, who manages and prepares the daily staff schedule
Handle last-minute manpower issues such as medical leave, absenteeism, lateness and urgent replacements
Monitor staff attendance, punctuality, conduct and work performance
Handle staff disciplinary and operational matters when required
Conduct site visits and follow up on operational or service issues
Liaise with staff and clients to resolve ground operational matters
Arrange and replenish cleaning consumables and supplies at client sites
Carry out operational errands and deliveries when required
Assist with staff deployment, redeployment and manpower planning
Provide guidance and operational support to cleaners
Ensure company procedures and service standards are followed
Report significant manpower, staff or client issues to management
Perform other operational duties as required
Working Arrangement
6-day work week with a designated rest day
Flexible working arrangement based on operational requirements
This is a results-oriented role where we value getting the job done rather than simply clocking office hours
Candidates must be flexible and prepared to respond to urgent operational matters when required
Some days may require early or after-hours attention depending on manpower and operational needs
Company Vehicle
Company van provided for work duties
Vehicle may be driven home
Petrol expenses covered by the company
Season parking covered by the company
Requirements
Valid Singapore Class 3 or Class 3A driving licence
Minimum 2 years of relevant experience in operations, facilities, cleaning, logistics, manpower coordination or a supervisory role preferred
Comfortable supervising and communicating with frontline workers
Able to handle staff attendance, punctuality and disciplinary matters professionally
Strong problem-solving skills and able to react calmly to last-minute manpower issues
Able to work independently with minimal supervision
Hands-on and willing to travel between client sites
Responsible, dependable and able to take ownership of operational matters
Flexible with working arrangements when operational situations require attention
Basic computer and WhatsApp proficiency
Experience in the cleaning or facilities management industry is advantageous but not essential
J & S Management Pte Ltd is a personalized on-call housekeeping service catering to homes and offices. We are a social enterprise and an inclusive business providing quality service towards our valued customers.
Our Mission is to make the world a better place, one clean home and office at a time. To ensure competency, honesty, courtesy, and intergrity of the housekeepers. We deploy, in order to ensure the safety and satisfaction of our customers and clients.
We wish to elevate the economic status of our workers, giving them the opportunity to earn more and have a decent living without having to leave their families.