- Jalan Argyll George Town Pulau Pinang Malaysia 10050
Full Time Customer Service Representative- Mandarin Speaker Jobs, Salary up to MYR 3,700 in Teleperformance Malaysia Pulau Pinang - Maukerja
Posted
a month ago • Closing
13 Jun 2026
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Working Location
Job Description
Requirements
• Bachelor’s degree or Diploma in any discipline
• Requires proficiency in reading, writing, and speaking English
• Willing to work at Petaling Jaya.
• Willing to work in rotational shifts, PH and weekend.
Responsibilities
• Answer customer inquiries over the phone, chat, and/or email.
• Log customer interactions in our system for proper documentation.
• Follow-up with customers as appropriate
• Participate in team meetings and strategize on team performance improvement.
• Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement.
Benefits
- Annual Leave
- Medical and Hospitalisation Leave
- SOCSO
- EPF
Skills
Mandarin Chinese
Customer Service
Communication Skills
Problem-Solving
Interpersonal Skills
Active Listening
Empathy
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