Communication Skill

Product Knowledge

Upselling

Provide online customer service through a live chat support system.

Managing and monitoring social medial platforms

Identifying customer needs and helping customers use specific features ...

Support production in term of material planning, inventory control, product loading.

Prepare work order.

Liaise closely with other department to meet production schedule. ...

Provide timely support to customers through available communication channels (inbound, outbound calls, email and live chat)Ensure efficient problem and complaint resolution

Acquire product knowledge and service skill through staff briefing and coaching from Team Manager

Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter. ...

Prepare car spare parts for shipment or delivery

Load and unload car spare parts

Perform parts inventory management (such as: ensure parts are arranged neatly, perform daily stock count and other related tasks) ...

Collaborate with suppliers, vendors, and internal teams to streamline processes and resolve potential logistical issues.

Utilize cutting-edge logistics software to track shipments, analyze data, and identify areas for improvement.

Develop and implement strategies to minimize transportation costs while maximizing delivery speed. ...

Customer Relationship Management (CRM) Software

Microsoft Office

Online Meeting Tools ...

Generate leads and build client relationships.

Develop and execute sales strategies to meet targets.

Identify market trends and competitive insights. ...

Promote and sell the company’s range of products to business partners and customers.

Advise and provide information on products to business partners and customers

Build & maintain good loyal relationship with existing customers ...

To prepare full set of account and tax computations and SST.

Ensure proper accounting entry and complete full set of accounts and working papers for all accounting assignments.

To review accounts and tax of the companies in various industries.

Managing indoor sales and operations.

Managing administrative jobs and tasks.

Managing stocks and stock count. ...

Problem Solving

Coordinating with Others

Performing day to day accounting operations.

Responsible for processing account payable (AP), account receivable (AR), credit notes and debit notes.

Ensure proper maintenance of documentation and filing to support all accounting entries. ...

SQL Accounting Software

Providing Professional Services to Customers

Shift Stock Take

Ensuring Sufficient Stock Including Stock In/Out & Return ...

Product Knowledge

Strategic Prospecting Skill

Communication Skill ...

Microsoft Office Suite

Canva

Examining ...

Analyze clients' financial statuses.

Examine and suggest financial opportunities.

Develop sound plans and budgets for clients. ...

Consult with customers to understand their detailing requirements, provide recommendations, and discuss pricing and timelines.

Inspect vehicles before and after detailing to ensure quality standards are met and address any issues or discrepancies.

Maintain inventory of detailing products, supplies, and equipment, and reorder as necessary to ensure smooth operations. ...

Be responsible for ensuring all engaged/onboarded client records are compliant with Anti-Money Laundering (AML) and Know Your Client (KYC) regulatory standards in a timely fashion

Perform name screening on our client for any PEPs, RCAs, Adverse news hits.

Verify the data appearing on the partner site to assess the client's relevance to the AML/CFT case and escalate the findings to the relevant department for decision making. ...

Attention to Detail

Critical Thinking

Coordinating with Others ...

Editing

Storytelling

Image Editing ...

- Ideation, planning and execution on video content for digital marketing and various social media platforms. Especially generate short videos for Tik Tok and IG reels- Support marketing & sales team during live recording and off-line event based on various campaigns- Manage social media platform (YouTube) as well as analyze and optimize the performances of social media -  Develop production schedules, plan video shoots: scout, select and reserve shoot locations- Record and edit video projects, including selecting program format for final output, capturing/importing media, organizing raw media, editing footage and sound files, creating and inserting static and motion graphics, titling, adding music/voice-over/sfx, media management and archiving project media- Assist in any other ad-hoc task as required.

Critical Thinking

Problem Solving

Negotiation ...

Critical Thinking

Creativity

Class H License

Store operation management

Sales management

Inventory Control ...

Work Specification Review

Testing

Inspection ...

Communication skills

Interpersonal skills

Management skills

Customer service

Problem Solving

Resolving Conflict ...