customer service jobs in Malaysia
Showing 13,944 jobs results for "customer service"
Customer Service Officer
MYR2,500 - MYR2,600 Per Month
Cheras, Selangor
- Address customer inquiries, complaints, and issues promptly and effectively to ensure customer satisfaction.
- Maintain up-to-date knowledge of company products or services to accurately address customer queries.
- Provide assistance and support to customers via various channels such as phone, email, chat, or social media.
Posted
5 hours ago
Customer Service Representative
MYR2,000 - MYR3,000 Per Month
Johor Bahru, Johor
- Respond promptly and courteously to customer inquiries, providing accurate product information, resolving issues, and addressing any concerns via social media platforms such as Facebook, Instagram, and WhatsApp.
- Monitor and maintain communication channels on social media platforms, ensuring all customer messages and comments are acknowledged and addressed in a timely manner.
- Assist customers in scheduling appointments, including coordinating product trials, arranging consultation and facilitating after-sales services. ...
Posted
5 hours ago
Customer Service Manager (Mandarin)
MYR5,000 - MYR7,500 Per Month
Iskandar Puteri, Johor
- Manage daily operation of the Customer Service Dept to fulfill customers' requirements.
- Works on strategy and measures to promote and increase company sales.
- Solve issues to make sure the smooth and efficient delivery of goods and services to customers. ...
Posted
9 hours ago
Customer Service Executive (Mandarin and Cantonese)
MYR3,000 - MYR4,000 Per Month
Petaling Jaya, Selangor
- Provide quick, accurate, and friendly service to customers via phone, email, or chat
- Meet and exceed customer service metrics such as customer satisfaction, resolution time, and quality assurance
- Take ownership and responsibility to get tasks and contacts completed on time and follow up with customers as needed ...
WFH
Posted
9 hours ago
Customer Service & Website Operation Support
MYR5,000 - MYR5,500 Per Month
Cyberjaya, Selangor
- Attend to enquiries from existing and potential customers.
- Report to the management on any unresolved issue encountered by customers.
- Liaise with web developer on any glitch or update or development on the website or backend system.
Fresh Graduates
Posted
10 hours ago
[Travel Industry] Mandarin Customer Service Executive
MYR3,500 - MYR4,500 Per Month
Shah Alam, Selangor
- Handling pre-online booking enquires, post-online booking enquires, other general enquires, escalation support & booking amendment/cancellation.
- To exceed customers' expectations in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA. ...
Fresh Graduates
Posted
5 hours ago
Customer Service Executive
Up to MYR4,500 Per Month
Klang Lama, WP Kuala Lumpur
- Greet clients and visitors in a friendly and welcoming manner.
- Answer incoming calls and respond to client inquiries promptly and professionally.
- Schedule appointments and manage the booking system efficiently. ...
Posted
7 hours ago
MYR3,000 - MYR4,500 Per Month
Petaling Jaya, Selangor
- Work closely on customers’ requests on delivery schedule and prepare shipping documents (Sales order,Delivery order,Invoice) for customers
- Coordinate with Production Department to manage and monitor customer order placements and sales order entries effectively to ensure timely fulfilment of all orders.
- To coordinate shipments/deliveries with forwarder/warehouse to ensure cargoes is ship out on time ...
Fresh Graduates
Posted
7 hours ago
Customer Service Officer
MYR1,800 - MYR2,500 Per Month
Pelabuhan Klang, Selangor
- Handle customer inquiries regarding products, orders, and delivery status on online platforms e.g., live chat.
- Handle customer complaints and follow up with the disposition actions
- Review or approve returns and refunds from all e-commerce platforms as per customer request. ...
Posted
7 hours ago
Customer Service Executive
MYR2,500 - MYR4,000 Per Month
Petaling Jaya, Selangor
- Receive customers’ enquiries (walk-in or via telephone) and provide the information required
- Providing clear directions of Hospital’s facilities to customer upon inquiry
- Handling customer/patients’ queries and providing clear explanations and information ...
Posted
7 hours ago
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