Customer Service Jobs in Malaysia | Job Vacancies | June 2025 | Maukerja

Showing 12,343 jobs results for "customer service"

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MYR3,600 - MYR4,100 Per Month
WFH • Fresh Graduates

KL City, Kuala Lumpur

  • Responsible for providing customer service support via incoming calls for brand’s customers and to manage escalations.
  • Managing and monitoring social medial platforms
  • Replying email within TAT timeline ...

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Posted
15 hours ago
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MYR3,400 - MYR4,300 Per Month
Fresh Graduates
  • Respond to customer inquiries via phone and email in a timely and professional manner.
  • Provide accurate product and service information to customers.
  • Resolve customer issues, complaints, and concerns efficiently. ...
Fluency in Mandarin Customer Relationship Management
+3
Posted
a day ago
MYR3,200 - MYR4,300 Per Month

KL City, Kuala Lumpur

  • Comprehend customer inquiries and provide responses through the relevant channel: chat and email
  • Grasp customer inquiries, ensuring they receive answers or are directed to the appropriate support channel.
  • Handle customer escalations, ensuring timely responses, tracking, and necessary further escalation. ...
Fluency in Mandarin Customer Service
+1

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Posted
a day ago
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MYR4,000 - MYR4,800 Per Month
Fresh Graduates
  • Handling pre-online booking enquires, post-online booking enquires, other general enquires, escalation support & booking amendment/cancellation.
  • To exceed customers' expectations in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements and SLA. ...
Fluency in Mandarin Communication skills
+1

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Posted
2 days ago
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MYR2,800 - MYR4,000 Per Month
Fresh Graduates
  • Attend to and resolve customer/client questions or complaints via phone call, email, or live chat.
  • Regularly contacting customers to ensure their experience with a product or service is satisfactory.
  • Make direct calls from customers to the appropriate department when necessary. ...
Fluency in Mandarin Problem-Solving
+1
Posted
2 days ago
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MYR1,800 - MYR2,500 Per Month
Fresh Graduates

KL City, Kuala Lumpur

  • Function as a Customer Service professional that politely and proficiently attends to service requests and sales interactions with walk in customer at the shop.
  • Handle enquiries on services provided ie. Postpaid, Prepaid, Broadband, Account Status, etc.
  • Responsible in handling customer information, monetary transactions, handsets and ensuring proper control, reconciliation and timely updates in the system ...
Posted
2 days ago
MYR2,700 - MYR4,600 Per Month
  • Handle inbound  efficiently and professionally.
  • Provide prompt, accurate solutions to all customer inquiries and issues.
  • Ensure customer satisfaction by delivering excellent service and support. ...
Communication Skills Customer Service
+1

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Posted
2 days ago
MYR3,000 - MYR4,000 Per Month
  • Handle inbound calls, live chat, and emails related to customer inquiries, complaints, feedback, and product issues.
  • Surpass customer expectations by delivering excellent service and providing accurate information.
  • Collaborate with the team to meet required KPIs and adhere to SLA targets.
Customer Service Excellent Communication Skills
+2

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Posted
2 days ago
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
  • Client Communication: Maintain regular communication with clients to understand their event needs, provide updates, and address any queries or concerns.
  • Project Coordination: Assist in the planning, scheduling, and execution of events, ensuring all details are accurately captured and timelines are met.
  • Vendor Management: Collaborate with vendors, negotiate contracts, and ensure the timely delivery of services and products required for events. ...
Excellent communication skills Customer relationship management
+4
Posted
2 days ago
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MYR2,700 - MYR4,200 Per Month
  • Handle declarations for K1, K2, K3, K8, K9, ZB1, ZB2, barge shipments, DG cargo, and PKFZ cargo.
  • Liaise with clients and agents regarding HS codes and provide duty/tax estimates upon inquiry.
  • Experienced in EDI, Dagang.NET, and Port VGM submissions. ...
Communication Skills Problem-solving Skills
+3
Posted
a day ago
MYR2,500 - MYR4,000 Per Month
Fresh Graduates
  • To interpret our clients needs
  • To design solutions with high visual impact
  • You will work on a variety of printed materials and you will need to cooperate with our designers and sales team ...
Adobe Photoshop & Illustrator Proficiency in Adobe Creative Suite
+3
Posted
2 days ago
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MYR4,100 - MYR4,600 Per Month
Hybrid

KL City, Kuala Lumpur

  • Respond to customer inquiries and resolve platform operation issues through non-voice channels (e.g., email, chat).
  • Make occasional outbound calls to customers for follow-up or to clarify issues.
  • Review and coordinate return and refund requests in a professional and timely manner. ...
Fluent in Chinese Communication Skills
+2
Posted
a day ago
MYR4,500 - MYR5,000 Per Month

KL City, Kuala Lumpur

  • Coordinate internal team workflows and task distribution to ensure service quality and response efficiency.
  • Monitor team members' performance, provide feedback and suggestions, and help improve their skills.
  • Organize regular team training sessions to enhance overall service levels. ...
Excellent Communication Skills Problem-Solving Skills
+5
Posted
4 days ago
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MYR2,800 - MYR3,300 Per Month
  • To handle inquiry from customers – calls / emails
  • To perform / prepare sales order (SO), cash sales, delivery order (DO) and invoices in SQL.
  • To prepare / fill up / update poison form, poison list and logistic list ...
Communication Problem-Solving
+1
Posted
a day ago
MYR2,500 - MYR4,000 Per Month
Fresh Graduates
  • Respond to customer inquiries via phone, email, and in-person, providing accurate and timely information regarding property management services, renovation processes, and unit management.
  • Log and track customer interactions in the company's CRM system, ensuring detailed records are maintained for follow-up and analysis.
  • Investigate and resolve customer complaints and issues, escalating complex problems to senior management as needed, while maintaining a professional and empathetic demeanor. ...
Communication Problem-Solving
+3
Posted
2 days ago
MYR2,500 - MYR3,000 Per Month
Fresh Graduates
  • Jawab dan uruskan panggilan masuk secara profesional, balas pertanyaan dengan segera melalui WhatsApp, E-Mel dan saluran media sosial.
  • Membawa pelanggan melawat ke kebun contoh dan buat penerangan kepada pelanggan.
  • Melawati kebun pelanggan jika ada permintaan. ...
Communication Skills Customer Relationship Management (CRM)
+3
Posted
2 days ago
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MYR3,500 - MYR4,500 Per Month

KL City, Kuala Lumpur

  • Mentor and train new on-board staff on the current job flow by buddy system to ensure their understanding of daily tasks to maintain team performance.
  • Monitors daily customer service team output and to achieve monthly new leads show up target.
  • Responsible for handling all customers’ enquiries and requests from our digital platforms / calls promptly and professionally. ...
Excellent Communication Skills Patience
+5
Posted
4 days ago
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MYR2,400 - MYR3,300 Per Month
  • Answering incoming calls, responding to live chat inquiries, and emails from customers related to digital banking products and services professionally and courteously.
  • Providing accurate information and resolving customer issues related to digital banking products and services.
  • Maintaining a high level of product knowledge to effectively support customer need ...
Customer Service Communication Skills
+3
Posted
3 days ago
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MYR2,700 - MYR3,500 Per Month
Fresh Graduates
  • Provide customer satisfaction and experience
  • Meet and exceed client mandated KPI's (Key Performance Indicators)
  • Be aware of TaskUs policies and keep things confidential ...
Posted
21 hours ago
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MYR2,800 - MYR3,500 Per Month
Fresh Graduates

KL City, Kuala Lumpur

  • Handle florist order and assist flora arrangement
  • Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs
  • Handle in-store and online orders to ensure timely and accurate completion. ...
Customer Service Administration Management
+4
Posted
3 days ago
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MYR3,500 - MYR4,900 Per Month
Fresh Graduates
  • Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs
  • Maintain good communication and cooperation with relevant departments
  • To exceed customers' expectations in terms of customer service & accurate information. ...
Fluency in Cantonese Customer Service
+2
Posted
3 days ago
MYR1,000 - MYR1,500 Per Month
Fresh Graduates
  • Assist in handling customer inquiries via phone, email, or chat.
  • Provide accurate information and resolve customer issues with a positive attitude.
  • Support the customer service team in daily tasks and administrative work. ...
Communication Skills Problem-Solving Skills
+1
Posted
a day ago
MYR3,000 - MYR4,300 Per Month
Fresh Graduates
  • Answer incoming calls promptly and professionally, providing accurate information and exceptional customer service.
  • Actively listen to customer inquiries and concerns, demonstrating empathy and understanding to build rapport and trust.
  • Utilize problem-solving skills to efficiently resolve customer issues, escalating complex cases to the appropriate channels when necessary. ...
Excellent communication skills Active listening
+3

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Posted
6 days ago
MYR2,500 - MYR3,500 Per Month
Hybrid • Fresh Graduates

KL City, Kuala Lumpur

  • Respond to customer inquiries and provide information about products, services, or company policies.
  • Guide customers through processes such as making a purchase, setting up an account, or navigating the website.
  • Identify and resolve customer issues or complaints effectively and in a timely manner. ...
Problem-Solving Patience
+3
Posted
4 days ago
MYR4,000 - MYR6,500 Per Month

KL City, Kuala Lumpur

  • ● Act as the main point of contact between customers and internal departments.
  • ● Handle customer inquiries, feedback, and complaints in a professional and timely manner.
  • ● Identify customer needs, clarify issues, and ensure accurate information is passed on to the relevant departments for resolution. ...
Communication Skills Problem-Solving Skills
+3
Posted
2 days ago