Customer Service Jobs in Malaysia | Job Vacancies | November 2025 | Maukerja
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"customer service"
Customer Support Specialist
MYR3,000 - MYR3,500 Per Month
Commission: MYR300 - MYR600
Fresh Graduates
KL City, WP Kuala Lumpur (+1)
Near Train Station
- To efficiently handle all leads and customer's enquiries via WhatsApp.
- To efficiently handle inbound and outbound customer call inquiries.
- To provide fast and timely solutions to all customer related problems. ...
Posted
4 hours ago
MYR3,000 - MYR3,500 Per Month
Singapore City, South West
- Handle customer inquiries through email, chat, and social media.
- Assist customers by providing clear, accurate, and timely responses.
- Manage and resolve customer complaints to ensure high satisfaction. ...
Posted
4 hours ago
MYR3,500 - MYR6,000 Per Month
Singapore City, South West
- Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and providing timely updates on their shipments and logistics operations within Tanjung Pelepas.
- Coordinate and manage the end-to-end logistics process, including shipment booking, documentation, customs clearance, and delivery, ensuring compliance with Tanjung Pelepas port regulations and company procedures.
- Maintain accurate and up-to-date records of all customer interactions, logistics activities, and shipment details in the company's database, ensuring data integrity and accessibility. ...
Posted
4 hours ago
MYR2,800 - MYR3,800 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner, providing accurate and helpful information about our SaaS products and services.
- Troubleshoot and resolve basic technical issues related to our SaaS platform, escalating complex problems to the appropriate technical support team when necessary.
- Maintain a thorough understanding of our SaaS products, e-commerce industry trends, and competitor offerings to effectively address customer questions and concerns. ...
Posted
4 hours ago
MYR3,000 - MYR3,800 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Understand customer needs and provide suitable product recommendations or solutions
- Follow up on after-sales service to ensure customer satisfaction
- Record, track, and escalate customer feedback or complaints to improve service quality ...
Posted
4 hours ago
MYR2,000 - MYR2,800 Per Month
Fresh Graduates
- a) Handle customer inquiries, orders, and complaints, ensuring accurate product and delivery information.
- b) Prepare and manage Delivery Orders (DOs), invoices, and customer records accurately.
- c) Plan and optimize daily delivery routes, coordinating with drivers and logistics teams.
Posted
4 hours ago
MYR2,000 - MYR2,800 Per Month
Fresh Graduates
Near Train Station
- • Handle customer inquiries, orders, and complaints via phone, email, and messaging platforms.
- • Provide accurate information on products, services, and delivery schedules.
- • Maintain positive relationships with customers by delivering excellent service. ...
Posted
4 hours ago
MYR500 - MYR800 Per Month
Fresh Graduates
- Assist in planning and executing marketing activities (social media content, product promotions, campaigns)
- Manage customer inquiries through WhatsApp, email, calls, and social media
- Support day-to-day customer service operations to ensure positive customer experience ...
Be an early applicant!
Posted
3 days ago
MYR4,000 - MYR6,500 Per Month
Commission: MYR1,000 - MYR2,000
Near Train Station
- Represent the brand, the culture, and values of our clients
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Handle customer’s concerns positively and professionally ...
Posted
2 days ago
Customer Service Mandarin - Normal Working Hours
MYR3,000 - MYR3,500 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Fresh graduates are encouraged to apply
- Possess good telephone etiquette with a smiley voice.
- Knowledge in handling basic computer (Microsoft Excel/Word etc). ...
Be an early applicant!
Posted
3 hours ago
Chat Available
Up to MYR6,300 Per Month
- Deliver onboarding, refresher, and ongoing training for new and existing staff.
- Prepare, update, and maintain training materials and manuals.
- Evaluate trainee performance and provide constructive feedback. ...
Posted
2 days ago
E-Commerce Operation Executive Cum Customer Service
MYR2,800 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Customer Service: Address customer inquiries, concerns, and issues related to orders, deliveries, and products.
- Return & Refund Case Management: Manage return and refund cases from marketplaces (Shopee & Tiktok). Communicate with buyers and investigate all returned parcels. Make a decision for each case that leads to a win-win situation and minimizes the negative impacts.
- Inventory Management: Monitor and manage inventory levels to prevent stockouts or overstock situations. Conduct sales forecasting and prepare restock lists to ensure optimal inventory level. ...
Posted
2 days ago
Chat Available
Up to MYR6,000 Per Month
- Deliver onboarding, refresher, and ongoing training for new and existing staff.
- Prepare, update, and maintain training materials and manuals.
- Evaluate trainee performance and provide constructive feedback. ...
Be an early applicant!
Posted
4 days ago
MYR2,000 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
- Handle customer inquiries via WhatsApp, Shopee, Lazada, Facebook, RED BOOK & TikTok
- Provide professional, patient, and friendly service (most of our customers are business owners, communication must stay polite even when they are strict)
- Coordinate orders & liaise with design, production, and installation teams ...
Posted
3 days ago
Customer Service Assistant
MYR2,300 - MYR3,100 Per Month
Fresh Graduates
Melaka City, Melaka (+2)
- Interact with customers via various channels (phone, email, whatapps, social media) and provide prompt and professional assistance.
- Respond to customer inquiries, concerns, and complaints in a timely and courteous manner.
- Identify and assess customer needs to provide appropriate solutions and recommendations. ...
Posted
3 hours ago
Chat Available
Up to MYR5,500 Per Month
- Ensure associates’ transactions comply with client guidelines and quality standards.
- Conduct QA evaluations, root cause analysis, and provide regular reports.
- Identify performance trends, training needs, and improvement opportunities. ...
Be an early applicant!
Posted
4 days ago
MYR2,800 - MYR3,100 Per Month
Fresh Graduates
- Handle customer inquiries via phone, email, live chat, and social media.
- Provide accurate information on products, order status, delivery timelines, and aftersales services.
- Manage customer complaints, service recovery cases, and warranty requests promptly and professionally. ...
Be an early applicant!
Posted
3 days ago
Company Confidential
MYR2,800 - MYR4,200 Per Month
Near Train Station
- Serve as the primary point of contact for Mandarin-speaking customers, addressing inquiries, resolving issues, and providing support via phone, email, and in-person interactions.
- Process customer orders, ensuring accuracy in product specifications, quantities, and delivery schedules, while adhering to company policies and procedures.
- Investigate and resolve customer complaints and concerns, escalating complex issues to the appropriate department or personnel for prompt resolution. ...
Be an early applicant!
Posted
a day ago
Customer Service Executive (Chinese Speaking)
MYR3,500 - MYR4,200 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Handle customer inquiries and provide accurate information about WMA’s courses and programs.
- Communicate with customers through calls, messages, or online platforms in Mandarin and English.
- Assist in course registration, payment follow-up, and after-sales service. ...
Be an early applicant!
Posted
2 days ago
Chat Available
Up to MYR6,000 Per Month
- Deliver onboarding, refresher, and ongoing training for new and existing staff.
- Prepare, update, and maintain training materials and manuals.
- Evaluate trainee performance and provide constructive feedback. ...
Be an early applicant!
Posted
6 days ago
Chat Available
Retail Customer Service Cum Cashier
MYR2,000 - MYR2,600 Per Month
- To assist in the daily operational activities of the retail outlet
- To assume the role of sales assistant and cashier
- To handle all type of payment purchase ...
Posted
2 days ago
Chat Available
Up to MYR5,500 Per Month
- Ensure associates’ transactions comply with client guidelines and quality standards.
- Conduct QA evaluations, root cause analysis, and provide regular reports.
- Identify performance trends, training needs, and improvement opportunities. ...
Be an early applicant!
Posted
6 days ago
MYR4,000 - MYR5,000 Per Month
Commission: MYR500 - MYR1,000
KL City, WP Kuala Lumpur
Near Train Station
- 通过线上，社群等方式及时响应客户咨询，解答客户问题；
- 协助客户处理订单、售后等相关事务；
- 收集客户反馈，整理并及时上报相关问题； ...
Posted
3 hours ago
Chat Available
Up to MYR6,000 Per Month
- Lead, mentor, and develop a high-performing team.
- Set goals, track performance, and drive continuous improvement.
- Manage market team operations while liaising with global and cross-functional teams. ...
Be an early applicant!
Posted
12 days ago
Chat Available
Up to MYR5,500 Per Month
- Deliver onboarding, refresher, and ongoing training for new and existing staff.
- Prepare, update, and maintain training materials and manuals.
- Evaluate trainee performance and provide constructive feedback. ...
Be an early applicant!
Posted
13 days ago
Chat Available
MYR2,800 - MYR3,200 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- • Reply to customers via live chat (mainly), WhatsApp, and social media and solve customer issues
- • Handle orders from the website and other marketplaces
- • Document customer interactions, feedback, and issues in the CRM system ...
Posted
4 days ago
Undisclosed
Near Train Station
- Ensure smooth running of the Customer Service Unit in the department.
- Provide highest possible level of customer service in meeting customer’s needs.
- Attend to customers and handle customers’ complaints to ensure complaints are promptly addressed within the departmental service standards. ...
Be an early applicant!
Posted
16 days ago
Customer Service Executive Mandarin English Speaker 100% Work From Home Rm3000
MYR3,000 - MYR3,001 Per Month
WFH • Fresh Graduates
Alor Gajah, Melaka (+2)
- Provide outstanding and timely customer support via live chat and email, ensuring quick, accurate and effective resolution of client inquiries.
- Use your strong communication and empathy skills to build rapport with clients and deliver personalized solutions.
- Navigate multiple systems and platforms seamlessly while maintaining a professional and friendly tone. ...
Posted
4 hours ago
Chat Available
Up to MYR6,000 Per Month
- Deliver onboarding, refresher, and ongoing training for new and existing staff.
- Prepare, update, and maintain training materials and manuals.
- Evaluate trainee performance and provide constructive feedback. ...
Be an early applicant!
Posted
11 days ago
Customer Support-Mandarin
MYR3,000 - MYR4,000 Per Month
Fresh Graduates
Near Train Station
- Provide exceptional customer service to Mandarin-speaking customers via phone, email, and chat.
- Respond to customer inquiries and resolve issues in a timely and efficient manner.
- Troubleshoot technical problems and escalate complex issues to the appropriate department. ...
Be an early applicant!
Posted
a day ago
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