Customer Service Jobs in Malaysia | Job Vacancies | November 2025 | Maukerja

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MYR3,000 - MYR3,500 Per Month
Commission: MYR300 - MYR600
Fresh Graduates

KL City, WP Kuala Lumpur (+1)

Near Train Station
  • To efficiently handle all leads and customer's enquiries via WhatsApp.
  • To efficiently handle inbound and outbound customer call inquiries.
  • To provide fast and timely solutions to all customer related problems. ...
Communication Skills Problem-Solving Skills
+15
Posted
4 hours ago
MYR3,000 - MYR3,500 Per Month

Singapore City, South West

  • Handle customer inquiries through email, chat, and social media.
  • Assist customers by providing clear, accurate, and timely responses.
  • Manage and resolve customer complaints to ensure high satisfaction. ...
Customer Service Communication Skills
+3
Posted
4 hours ago
MYR3,500 - MYR6,000 Per Month

Singapore City, South West

  • Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and providing timely updates on their shipments and logistics operations within Tanjung Pelepas.
  • Coordinate and manage the end-to-end logistics process, including shipment booking, documentation, customs clearance, and delivery, ensuring compliance with Tanjung Pelepas port regulations and company procedures.
  • Maintain accurate and up-to-date records of all customer interactions, logistics activities, and shipment details in the company's database, ensuring data integrity and accessibility. ...
Customer Service Logistics Coordination
+6
Posted
4 hours ago
MYR2,800 - MYR3,800 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner, providing accurate and helpful information about our SaaS products and services.
  • Troubleshoot and resolve basic technical issues related to our SaaS platform, escalating complex problems to the appropriate technical support team when necessary.
  • Maintain a thorough understanding of our SaaS products, e-commerce industry trends, and competitor offerings to effectively address customer questions and concerns. ...
Customer Service Communication Skills
+6
Posted
4 hours ago
MYR3,000 - MYR3,800 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Understand customer needs and provide suitable product recommendations or solutions
  • Follow up on after-sales service to ensure customer satisfaction
  • Record, track, and escalate customer feedback or complaints to improve service quality ...
Posted
4 hours ago
MYR2,000 - MYR2,800 Per Month
Fresh Graduates
  • a) Handle customer inquiries, orders, and complaints, ensuring accurate product and delivery information.
  • b) Prepare and manage Delivery Orders (DOs), invoices, and customer records accurately.
  • c) Plan and optimize daily delivery routes, coordinating with drivers and logistics teams.
Communication Skills Problem Solving
+4
Posted
4 hours ago
MYR2,000 - MYR2,800 Per Month
Fresh Graduates
Near Train Station
  • • Handle customer inquiries, orders, and complaints via phone, email, and messaging platforms.
  • • Provide accurate information on products, services, and delivery schedules.
  • • Maintain positive relationships with customers by delivering excellent service. ...
Customer Service Communication Skills
+5
Posted
4 hours ago
MYR500 - MYR800 Per Month
Fresh Graduates
  • Assist in planning and executing marketing activities (social media content, product promotions, campaigns)
  • Manage customer inquiries through WhatsApp, email, calls, and social media
  • Support day-to-day customer service operations to ensure positive customer experience ...
Marketing Strategy Customer Relationship Management (CRM)
+1

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Posted
3 days ago
MYR4,000 - MYR6,500 Per Month
Commission: MYR1,000 - MYR2,000
Near Train Station
  • Represent the brand, the culture, and values of our clients
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Handle customer’s concerns positively and professionally ...
Banking Knowledge Customer Service
+2
Posted
2 days ago
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MYR3,000 - MYR3,500 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Fresh graduates are encouraged to apply
  • Possess good telephone etiquette with a smiley voice.
  • Knowledge in handling basic computer (Microsoft Excel/Word etc). ...

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Posted
3 hours ago
Chat Available
Up to MYR6,300 Per Month
  • Deliver onboarding, refresher, and ongoing training for new and existing staff.
  • Prepare, update, and maintain training materials and manuals.
  • Evaluate trainee performance and provide constructive feedback. ...
Mandarin Language Skills Cantonese Language Skills
+5
Posted
2 days ago
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MYR2,800 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
  • Customer Service: Address customer inquiries, concerns, and issues related to orders, deliveries, and products.
  • Return & Refund Case Management: Manage return and refund cases from marketplaces (Shopee & Tiktok). Communicate with buyers and investigate all returned parcels. Make a decision for each case that leads to a win-win situation and minimizes the negative impacts.
  • Inventory Management: Monitor and manage inventory levels to prevent stockouts or overstock situations. Conduct sales forecasting and prepare restock lists to ensure optimal inventory level. ...
Customer Relationship Management (CRM) Customer Support
+7
Posted
2 days ago
Chat Available
Up to MYR6,000 Per Month
  • Deliver onboarding, refresher, and ongoing training for new and existing staff.
  • Prepare, update, and maintain training materials and manuals.
  • Evaluate trainee performance and provide constructive feedback. ...
Mandarin language proficiency Curriculum development
+3

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Posted
4 days ago
MYR2,000 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
  • Handle customer inquiries via WhatsApp, Shopee, Lazada, Facebook, RED BOOK & TikTok
  • Provide professional, patient, and friendly service (most of our customers are business owners, communication must stay polite even when they are strict)
  • Coordinate orders & liaise with design, production, and installation teams ...
Customer Service Communication Skills
+2
Posted
3 days ago
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MYR2,300 - MYR3,100 Per Month
Fresh Graduates
  • Interact with customers via various channels (phone, email, whatapps, social media) and provide prompt and professional assistance.
  • Respond to customer inquiries, concerns, and complaints in a timely and courteous manner.
  • Identify and assess customer needs to provide appropriate solutions and recommendations. ...
Communication Skills Interpersonal Skills
+4
Posted
3 hours ago
Chat Available
Up to MYR5,500 Per Month
  • Ensure associates’ transactions comply with client guidelines and quality standards.
  • Conduct QA evaluations, root cause analysis, and provide regular reports.
  • Identify performance trends, training needs, and improvement opportunities. ...
Quality Assurance Mandarin Proficiency
+5

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Posted
4 days ago
MYR2,800 - MYR3,100 Per Month
Fresh Graduates
  • Handle customer inquiries via phone, email, live chat, and social media.
  • Provide accurate information on products, order status, delivery timelines, and aftersales services.
  • Manage customer complaints, service recovery cases, and warranty requests promptly and professionally. ...
Communication Skills Customer Service
+4

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Posted
3 days ago
MYR2,800 - MYR4,200 Per Month
Near Train Station
  • Serve as the primary point of contact for Mandarin-speaking customers, addressing inquiries, resolving issues, and providing support via phone, email, and in-person interactions.
  • Process customer orders, ensuring accuracy in product specifications, quantities, and delivery schedules, while adhering to company policies and procedures.
  • Investigate and resolve customer complaints and concerns, escalating complex issues to the appropriate department or personnel for prompt resolution. ...
Customer service Market Knowledge
+7

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Posted
a day ago
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MYR3,500 - MYR4,200 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Handle customer inquiries and provide accurate information about WMA’s courses and programs.
  • Communicate with customers through calls, messages, or online platforms in Mandarin and English.
  • Assist in course registration, payment follow-up, and after-sales service. ...
Customer Service Communication Skills (Chinese & English)
+5

Be an early applicant!

Posted
2 days ago
Chat Available
Up to MYR6,000 Per Month
  • Deliver onboarding, refresher, and ongoing training for new and existing staff.
  • Prepare, update, and maintain training materials and manuals.
  • Evaluate trainee performance and provide constructive feedback. ...
Mandarin Proficiency Training Delivery
+6

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Posted
6 days ago
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Chat Available
MYR2,000 - MYR2,600 Per Month
  • To assist in the daily operational activities of the retail outlet
  • To assume the role of sales assistant and cashier
  • To handle all type of payment purchase ...
Communication Skills Problem-Solving Skills
+6
Posted
2 days ago
Chat Available
Up to MYR5,500 Per Month
  • Ensure associates’ transactions comply with client guidelines and quality standards.
  • Conduct QA evaluations, root cause analysis, and provide regular reports.
  • Identify performance trends, training needs, and improvement opportunities. ...
Customer Service Quality Assurance
+4

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Posted
6 days ago
MYR4,000 - MYR5,000 Per Month
Commission: MYR500 - MYR1,000

KL City, WP Kuala Lumpur

Near Train Station
  • 通过线上,社群等方式及时响应客户咨询,解答客户问题;
  • 协助客户处理订单、售后等相关事务;
  • 收集客户反馈,整理并及时上报相关问题; ...
Customer Service Communication Skills
+1
Posted
3 hours ago
Chat Available
Up to MYR6,000 Per Month
  • Lead, mentor, and develop a high-performing team.
  • Set goals, track performance, and drive continuous improvement.
  • Manage market team operations while liaising with global and cross-functional teams. ...
Customer Service Management Team Leadership
+4

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Posted
12 days ago
Chat Available
Up to MYR5,500 Per Month
  • Deliver onboarding, refresher, and ongoing training for new and existing staff.
  • Prepare, update, and maintain training materials and manuals.
  • Evaluate trainee performance and provide constructive feedback. ...
Mandarin Chinese proficiency Customer service training
+5

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Posted
13 days ago
Chat Available
MYR2,800 - MYR3,200 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • • Reply to customers via live chat (mainly), WhatsApp, and social media and solve customer issues
  • • Handle orders from the website and other marketplaces
  • • Document customer interactions, feedback, and issues in the CRM system ...
Customer Support Communication Skills
+1
Posted
4 days ago
Undisclosed
Near Train Station
  • Ensure smooth running of the Customer Service Unit in the department.
  • Provide highest possible level of customer service in meeting customer’s needs.
  • Attend to customers and handle customers’ complaints to ensure complaints are promptly addressed within the departmental service standards. ...

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Posted
16 days ago
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MYR3,000 - MYR3,001 Per Month
WFH • Fresh Graduates
  • Provide outstanding and timely customer support via live chat and email, ensuring quick, accurate and effective resolution of client inquiries.
  • Use your strong communication and empathy skills to build rapport with clients and deliver personalized solutions.
  • Navigate multiple systems and platforms seamlessly while maintaining a professional and friendly tone. ...
Customer Communication Problem-Solving
+5
Posted
4 hours ago
Chat Available
Up to MYR6,000 Per Month
  • Deliver onboarding, refresher, and ongoing training for new and existing staff.
  • Prepare, update, and maintain training materials and manuals.
  • Evaluate trainee performance and provide constructive feedback. ...
Training Delivery Mandarin Language Proficiency
+3

Be an early applicant!

Posted
11 days ago
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MYR3,000 - MYR4,000 Per Month
Fresh Graduates
Near Train Station
  • Provide exceptional customer service to Mandarin-speaking customers via phone, email, and chat.
  • Respond to customer inquiries and resolve issues in a timely and efficient manner.
  • Troubleshoot technical problems and escalate complex issues to the appropriate department. ...

Be an early applicant!

Posted
a day ago