Customer Service Jobs in Malaysia | Job Vacancies | June 2025 | Maukerja
Showing 12,343 jobs results for "customer service"
Nefful (M) Sdn Bhd
19
Job Vacancies
Customer Service Mandarin (Work From Home After 3 Months)
MYR3,600 - MYR4,100 Per Month
WFH • Fresh Graduates
KL City, Kuala Lumpur
- Responsible for providing customer service support via incoming calls for brand’s customers and to manage escalations.
- Managing and monitoring social medial platforms
- Replying email within TAT timeline ...
Be an early applicant!
Posted
15 hours ago
Customer Service Executive (Mandarin Speaker)
MYR3,400 - MYR4,300 Per Month
Fresh Graduates
- Respond to customer inquiries via phone and email in a timely and professional manner.
- Provide accurate product and service information to customers.
- Resolve customer issues, complaints, and concerns efficiently. ...
Posted
a day ago
MYR3,200 - MYR4,300 Per Month
KL City, Kuala Lumpur
- Comprehend customer inquiries and provide responses through the relevant channel: chat and email
- Grasp customer inquiries, ensuring they receive answers or are directed to the appropriate support channel.
- Handle customer escalations, ensuring timely responses, tracking, and necessary further escalation. ...
Be an early applicant!
Posted
a day ago
[Travel Industry] Customer Service - Mandarin Speaker
MYR4,000 - MYR4,800 Per Month
Fresh Graduates
- Handling pre-online booking enquires, post-online booking enquires, other general enquires, escalation support & booking amendment/cancellation.
- To exceed customers' expectations in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA. ...
Be an early applicant!
Posted
2 days ago
Customer Service Executive | Mandarin Speaker
MYR2,800 - MYR4,000 Per Month
Fresh Graduates
- Attend to and resolve customer/client questions or complaints via phone call, email, or live chat.
- Regularly contacting customers to ensure their experience with a product or service is satisfactory.
- Make direct calls from customers to the appropriate department when necessary. ...
Posted
2 days ago
Customer Service Consultant
MYR1,800 - MYR2,500 Per Month
Fresh Graduates
KL City, Kuala Lumpur
- Function as a Customer Service professional that politely and proficiently attends to service requests and sales interactions with walk in customer at the shop.
- Handle enquiries on services provided ie. Postpaid, Prepaid, Broadband, Account Status, etc.
- Responsible in handling customer information, monetary transactions, handsets and ensuring proper control, reconciliation and timely updates in the system ...
Posted
2 days ago
MYR2,700 - MYR4,600 Per Month
- Handle inbound efficiently and professionally.
- Provide prompt, accurate solutions to all customer inquiries and issues.
- Ensure customer satisfaction by delivering excellent service and support. ...
Be an early applicant!
Posted
2 days ago
MYR3,000 - MYR4,000 Per Month
Iskandar Puteri, Johor (+1)
- Handle inbound calls, live chat, and emails related to customer inquiries, complaints, feedback, and product issues.
- Surpass customer expectations by delivering excellent service and providing accurate information.
- Collaborate with the team to meet required KPIs and adhere to SLA targets.
Be an early applicant!
Posted
2 days ago
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
- Client Communication: Maintain regular communication with clients to understand their event needs, provide updates, and address any queries or concerns.
- Project Coordination: Assist in the planning, scheduling, and execution of events, ensuring all details are accurately captured and timelines are met.
- Vendor Management: Collaborate with vendors, negotiate contracts, and ensure the timely delivery of services and products required for events. ...
Posted
2 days ago
Customer Service & Declarations
MYR2,700 - MYR4,200 Per Month
- Handle declarations for K1, K2, K3, K8, K9, ZB1, ZB2, barge shipments, DG cargo, and PKFZ cargo.
- Liaise with clients and agents regarding HS codes and provide duty/tax estimates upon inquiry.
- Experienced in EDI, Dagang.NET, and Port VGM submissions. ...
Posted
a day ago
MYR2,500 - MYR4,000 Per Month
Fresh Graduates
- To interpret our clients needs
- To design solutions with high visual impact
- You will work on a variety of printed materials and you will need to cooperate with our designers and sales team ...
Posted
2 days ago
Customer Service (Mandarin) - Work From Home
MYR4,100 - MYR4,600 Per Month
Hybrid
KL City, Kuala Lumpur
- Respond to customer inquiries and resolve platform operation issues through non-voice channels (e.g., email, chat).
- Make occasional outbound calls to customers for follow-up or to clarify issues.
- Review and coordinate return and refund requests in a professional and timely manner. ...
Posted
a day ago
MYR4,500 - MYR5,000 Per Month
KL City, Kuala Lumpur
- Coordinate internal team workflows and task distribution to ensure service quality and response efficiency.
- Monitor team members' performance, provide feedback and suggestions, and help improve their skills.
- Organize regular team training sessions to enhance overall service levels. ...
Posted
4 days ago
Customer Service Executive
MYR2,800 - MYR3,300 Per Month
- To handle inquiry from customers – calls / emails
- To perform / prepare sales order (SO), cash sales, delivery order (DO) and invoices in SQL.
- To prepare / fill up / update poison form, poison list and logistic list ...
Posted
a day ago
MYR2,500 - MYR4,000 Per Month
Fresh Graduates
- Respond to customer inquiries via phone, email, and in-person, providing accurate and timely information regarding property management services, renovation processes, and unit management.
- Log and track customer interactions in the company's CRM system, ensuring detailed records are maintained for follow-up and analysis.
- Investigate and resolve customer complaints and issues, escalating complex problems to senior management as needed, while maintaining a professional and empathetic demeanor. ...
Posted
2 days ago
MYR2,500 - MYR3,000 Per Month
Fresh Graduates
- Jawab dan uruskan panggilan masuk secara profesional, balas pertanyaan dengan segera melalui WhatsApp, E-Mel dan saluran media sosial.
- Membawa pelanggan melawat ke kebun contoh dan buat penerangan kepada pelanggan.
- Melawati kebun pelanggan jika ada permintaan. ...
Posted
2 days ago
Senior Customer Service 客服
MYR3,500 - MYR4,500 Per Month
KL City, Kuala Lumpur
- Mentor and train new on-board staff on the current job flow by buddy system to ensure their understanding of daily tasks to maintain team performance.
- Monitors daily customer service team output and to achieve monthly new leads show up target.
- Responsible for handling all customers’ enquiries and requests from our digital platforms / calls promptly and professionally. ...
Posted
4 days ago
English Digital Bank Customer Service
MYR2,400 - MYR3,300 Per Month
- Answering incoming calls, responding to live chat inquiries, and emails from customers related to digital banking products and services professionally and courteously.
- Providing accurate information and resolving customer issues related to digital banking products and services.
- Maintaining a high level of product knowledge to effectively support customer need ...
Posted
3 days ago
Customer Service Specialist (Mandarin Speaker)
MYR2,700 - MYR3,500 Per Month
Fresh Graduates
- Provide customer satisfaction and experience
- Meet and exceed client mandated KPI's (Key Performance Indicators)
- Be aware of TaskUs policies and keep things confidential ...
Posted
21 hours ago
MYR2,800 - MYR3,500 Per Month
Fresh Graduates
KL City, Kuala Lumpur
- Handle florist order and assist flora arrangement
- Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs
- Handle in-store and online orders to ensure timely and accurate completion. ...
Posted
3 days ago
Cantonese Customer Service - Airline/ Travel Industry
MYR3,500 - MYR4,900 Per Month
Fresh Graduates
- Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs
- Maintain good communication and cooperation with relevant departments
- To exceed customers' expectations in terms of customer service & accurate information. ...
Posted
3 days ago
MYR1,000 - MYR1,500 Per Month
Fresh Graduates
- Assist in handling customer inquiries via phone, email, or chat.
- Provide accurate information and resolve customer issues with a positive attitude.
- Support the customer service team in daily tasks and administrative work. ...
Posted
a day ago
MYR3,000 - MYR4,300 Per Month
Fresh Graduates
- Answer incoming calls promptly and professionally, providing accurate information and exceptional customer service.
- Actively listen to customer inquiries and concerns, demonstrating empathy and understanding to build rapport and trust.
- Utilize problem-solving skills to efficiently resolve customer issues, escalating complex cases to the appropriate channels when necessary. ...
Be an early applicant!
Posted
6 days ago
MYR2,500 - MYR3,500 Per Month
Hybrid • Fresh Graduates
KL City, Kuala Lumpur
- Respond to customer inquiries and provide information about products, services, or company policies.
- Guide customers through processes such as making a purchase, setting up an account, or navigating the website.
- Identify and resolve customer issues or complaints effectively and in a timely manner. ...
Posted
4 days ago
MYR4,000 - MYR6,500 Per Month
KL City, Kuala Lumpur
- ● Act as the main point of contact between customers and internal departments.
- ● Handle customer inquiries, feedback, and complaints in a professional and timely manner.
- ● Identify customer needs, clarify issues, and ensure accurate information is passed on to the relevant departments for resolution. ...
Posted
2 days ago
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