Customer Service Jobs in Malaysia | Job Vacancies | July 2025 | Maukerja
Showing 11,799 jobs results for
"customer service"
Travel Customer Service - Mandarin Speaker
MYR3,700 - MYR4,900 Per Month
Fresh Graduates
- Handling pre-online booking enquires, post-online booking enquires, other general enquires, escalation support & booking amendment/cancellation.
- To exceed customers' expectations in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA. ...
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Posted
9 hours ago
MYR1,900 - MYR2,300 Per Month
Fresh Graduates
- Respond to customer inquiries via phone, email, and in-person, providing accurate and timely information about products, services, and order status.
- Process customer orders, returns, and exchanges efficiently and accurately, ensuring customer satisfaction.
- Investigate and resolve customer complaints and issues, escalating complex problems to the appropriate department or personnel. ...
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Posted
11 hours ago
Customer Service Executive (Mandarin Speaking)
MYR3,000 - MYR4,000 Per Month
Fresh Graduates
KL City, Kuala Lumpur
- Handle all customer inquiries related to WMA courses via phone, WhatsApp, email, and social media, mainly in Mandarin.
- Provide detailed information about course schedules, fees, instructors, and learning outcomes.
- Guide customers through the course registration process, follow up on payment, and ensure confirmation is sent. ...
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Posted
6 hours ago
Customer Service Executive Mandarin
MYR4,000 - MYR4,500 Per Month
Commission: MYR300 - MYR500
Fresh Graduates
KL City, Kuala Lumpur
- Provide exceptional customer service to Mandarin-speaking clients, addressing inquiries and resolving issues promptly and professionally via phone, email, and chat.
- Act as the primary point of contact for Mandarin-speaking customers, ensuring clear and effective communication in their native language.
- Utilize strong problem-solving skills to identify, troubleshoot, and resolve customer complaints and technical issues, escalating complex cases to senior team members as needed. ...
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Posted
8 hours ago
Internship For Customer Service
MYR1,000 - MYR1,200 Per Month
Fresh Graduates
- Attend to walk-in and call-in customer inquiries in a professional and friendly manner.
- Assist customers in booking/rescheduling appointments and explaining available wellness services.
- Maintain accurate client records and update service logs as needed. ...
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Posted
12 hours ago
Airlines Customer Service - Mandarin Speaker
MYR3,700 - MYR4,900 Per Month
Fresh Graduates
- Handling pre-online booking enquires, post-online booking enquires, other general enquires, escalation support & booking amendment/cancellation.
- To exceed customers' expectations in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA. ...
Be an early applicant!
Posted
9 hours ago
Customer Service Associate (Mandarin Speaker)
MYR2,200 - MYR3,200 Per Month
Fresh Graduates
- Handle inbound customers inquiries & request via voice & alternate channel.
- Providing customers with solutions to their technical issues, general and product enquiries as well as giving billing information provided by the system.
- To ensure that each transaction is handled in a way that contributes to overall customer satisfaction and increases customer loyalty. ...
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Posted
15 hours ago
Customer Service (Mandarin)
MYR3,200 - MYR3,700 Per Month
KL City, Kuala Lumpur
- To handle all customer inquiries coming from multichannel, including Call, Emails and Voicemail.
- · To handle all customer inquiries based on Standard Procedure and Guideline defined by the Company and Client.
- · Must be ready for shift operation if it's required.
Posted
15 hours ago
Customer Service (Chinese)
MYR3,800 - MYR4,200 Per Month
Fresh Graduates
KL City, Kuala Lumpur
- Essential
- * Responding or making follow-up calls or emails to customers to learn about and address their needs, complaints, or other issues with products or business.
- * Process orders, refunds, forms, and application; including proper documentation according to standard operating procedures. ...
Posted
15 hours ago
Customer Service Officer (Inbound Call)
MYR1,900 - MYR2,300 Per Month
Fresh Graduates
KL City, Kuala Lumpur
- Answer incoming calls and provide information or assistance to customers in a professional and courteous manner.
- Respond to customer inquiries via phone, email, or chat, providing accurate and timely information.
- Document all customer interactions and resolutions in the company's CRM system. ...
Posted
15 hours ago
MYR3,500 - MYR4,200 Per Month
WFH • Fresh Graduates
KL City, Kuala Lumpur
- Provide efficient and courteous customer support in both Mandarin and English
- Assist with basic communication in Indonesian, Korean, Thailand, and other languages using translation tools as needed
- Manage daily operations, answer queries, and maintain user relationships in online communities such as Telegram. ...
Posted
7 hours ago
Customer Service-Mandarin Speaker Needed
MYR2,300 - MYR2,800 Per Month
Fresh Graduates
KL City, Kuala Lumpur
- Handle incoming calls, messages, and emails from tenants and owners professionally and promptly.
- Assist tenants with inquiries, maintenance requests, and general support.
- Coordinate with technicians, cleaners, and vendors for timely resolution of issues. ...
Posted
15 hours ago
MYR1,700 - MYR1,800 Per Month
Fresh Graduates
KL City, Kuala Lumpur
- Processing transactions for buying and selling foreign currency, ensuring correct exchange rates are applied and accurate records are kept.
- Greeting customers, answering questions about currency exchange and related services, and providing a positive customer experience.
- Accurately recording all transactions, including deposits, withdrawals, and money transfers, using appropriate systems. ...
Be an early applicant!
Posted
2 days ago
Customer Service Executive (Cantonese Speaker)
MYR4,000 - MYR4,500 Per Month
KL City, Kuala Lumpur
- Respond to customers and partners about: Company’s products and service, Inquiries about pricing and Feedback and complaints
- Maintain comprehensive knowledge of the company’s products and services to effectively assist customers and provide accurate information.
- Be flexible and adaptable to changing customer needs, company policies, and technological advancements in the customer service field. ...
Posted
15 hours ago
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
- Answer customer calls and handle customer inquiries and complaints through various channels such as phone calls and emails, providing timely responses and professional solutions.
- Assist customers in processing and tracking orders, ensuring accurate and timely order information and providing customers with order status and shipping information.
- Track customer order progress, coordinate with production, logistics, and other departments to ensure orders are delivered on time. ...
Posted
15 hours ago
MYR2,800 - MYR3,700 Per Month
Fresh Graduates
- Provide excellent customer service to Mandarin-speaking clients, addressing inquiries and resolving issues promptly and professionally.
- Communicate effectively with customers via phone, email, and chat in Mandarin to understand their needs and provide appropriate solutions.
- Utilize strong problem-solving skills to identify the root cause of customer issues and implement effective resolutions. ...
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Posted
2 days ago
MYR4,500 - MYR5,000 Per Month
Fresh Graduates
KL City, Kuala Lumpur
- To efficiently handle inbound and outbound customer call inquiries.
- To provide fast and timely solutions to all customer related problems.
- To ensure customer satisfaction by providing excellent Customer Services. ...
Posted
7 hours ago
MYR3,000 - MYR4,000 Per Month
- Customer Support: Manage inbound inquiries, complaints, and feedback across various channels, including phone, chat, and email.
- Issue Resolution: Address and resolve customer complaints and issues, including those related to driver or delivery partner performance, service quality, and order discrepancies.
- Order Management: Assist customers with order modifications, cancellations, and refunds, ensuring a smooth and efficient process. ...
Be an early applicant!
Posted
4 days ago
MYR3,000 - MYR8,000 Per Month
Fresh Graduates
KL City, Kuala Lumpur
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints. ...
Posted
15 hours ago
Technical Customer Support (Mandarin Speaker)
MYR3,000 - MYR4,000 Per Month
Commission: MYR1,200 - MYR2,500
Fresh Graduates
KL City, Kuala Lumpur
- Respond to Customer Inquiries: Provide timely and accurate responses to customer inquiries via phone, email, live chat, and other communication channels.
- Handle Complaints Professionally: Address and resolve customer complaints effectively, ensuring customer satisfaction and retention.
- Escalate Complex Issues: Identify and escalate complex or unresolved issues to appropriate departments or senior staff for further resolution. ...
Posted
15 hours ago
MYR3,000 - MYR4,500 Per Month
KL City, Kuala Lumpur
- Basic understanding of the product or service.
- Deliver excellent customer service by assisting customers in problem-solving and providing friendly, professional, and efficient assistance.
- Handle customer complaints by patiently listening to their concerns, assisting in issue resolution, and providing reasonable solutions. ...
Posted
5 days ago
Customer Service - Airlines (Mandarin Speaker)
MYR3,500 - MYR4,500 Per Month
Fresh Graduates
- Handling pre-online booking enquires, post-online booking enquires, other general enquires, escalation support & booking amendment/cancellation.
- To exceed customers' expectations in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA. ...
Be an early applicant!
Posted
15 hours ago
MYR2,800 - MYR3,300 Per Month
- Customer Support: Handling customer inquiries via phone, email, or chat about products.
- Problem-Solving and Issue Resolution: Managing and resolving customer complaints by offering appropriate solutions and alternatives.
- Documentation: Keeping detailed records of customer interactions, complaints, comments, and transactions.
Be an early applicant!
Posted
5 days ago
Up to MYR3,900 Per Month
- Customer Support & Service: Provide personalized service to high-value clients and assist with their banking needs via inbound call, email and live chat. Address and resolve escalated customer inquiries and complaints promptly.
- Operational Excellence: Monitor service metrics, identify process gaps, and suggest improvements. Ensure all documentation and account setup procedures adhere to banking regulations and internal policies.
- Compliance & Risk Management: Stay updated on banking regulations, policies, and procedures.
Be an early applicant!
Posted
7 days ago
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