Customer Service Jobs in Malaysia | Job Vacancies | November 2025 | Maukerja
Paparan 8,444 hasil carian kerja kosong untuk
"customer service"
Customer Support Specialist
MYR3,000 - MYR3,500 Per Month
Commission: MYR300 - MYR600
Graduan Baru
KL City, WP Kuala Lumpur (+1)
Dekat Stesen Tren
- To efficiently handle all leads and customer's enquiries via WhatsApp.
- To efficiently handle inbound and outbound customer call inquiries.
- To provide fast and timely solutions to all customer related problems. ...
Posted
12 hours ago
MYR500 - MYR800 Per Month
Graduan Baru
- Assist in planning and executing marketing activities (social media content, product promotions, campaigns)
- Manage customer inquiries through WhatsApp, email, calls, and social media
- Support day-to-day customer service operations to ensure positive customer experience ...
Jadilah pemohon terawal!
Posted
3 days ago
MYR3,000 - MYR3,500 Per Month
Singapore City, South West
- Handle customer inquiries through email, chat, and social media.
- Assist customers by providing clear, accurate, and timely responses.
- Manage and resolve customer complaints to ensure high satisfaction. ...
Posted
a day ago
MYR3,500 - MYR6,000 Per Month
Singapore City, South West
- Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and providing timely updates on their shipments and logistics operations within Tanjung Pelepas.
- Coordinate and manage the end-to-end logistics process, including shipment booking, documentation, customs clearance, and delivery, ensuring compliance with Tanjung Pelepas port regulations and company procedures.
- Maintain accurate and up-to-date records of all customer interactions, logistics activities, and shipment details in the company's database, ensuring data integrity and accessibility. ...
Posted
a day ago
Company Confidential
MYR2,800 - MYR4,200 Per Month
Dekat Stesen Tren
- Serve as the primary point of contact for Mandarin-speaking customers, addressing inquiries, resolving issues, and providing support via phone, email, and in-person interactions.
- Process customer orders, ensuring accuracy in product specifications, quantities, and delivery schedules, while adhering to company policies and procedures.
- Investigate and resolve customer complaints and concerns, escalating complex issues to the appropriate department or personnel for prompt resolution. ...
Jadilah pemohon terawal!
Posted
20 hours ago
MYR3,000 - MYR3,800 Per Month
Graduan Baru
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Understand customer needs and provide suitable product recommendations or solutions
- Follow up on after-sales service to ensure customer satisfaction
- Record, track, and escalate customer feedback or complaints to improve service quality ...
Posted
2 days ago
Boleh Sembang
Up to MYR6,300 Per Month
- Deliver onboarding, refresher, and ongoing training for new and existing staff.
- Prepare, update, and maintain training materials and manuals.
- Evaluate trainee performance and provide constructive feedback. ...
Posted
2 days ago
MYR2,800 - MYR3,800 Per Month
Graduan Baru
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner, providing accurate and helpful information about our SaaS products and services.
- Troubleshoot and resolve basic technical issues related to our SaaS platform, escalating complex problems to the appropriate technical support team when necessary.
- Maintain a thorough understanding of our SaaS products, e-commerce industry trends, and competitor offerings to effectively address customer questions and concerns. ...
Posted
2 days ago
Customer Support-Mandarin
MYR3,000 - MYR4,000 Per Month
Graduan Baru
Dekat Stesen Tren
- Provide exceptional customer service to Mandarin-speaking customers via phone, email, and chat.
- Respond to customer inquiries and resolve issues in a timely and efficient manner.
- Troubleshoot technical problems and escalate complex issues to the appropriate department. ...
Jadilah pemohon terawal!
Posted
21 hours ago
Customer Support Executive
MYR3,300 - MYR3,600 Per Month
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Respond to customer inquiries and requests promptly and courteously, maintaining a positive and helpful attitude at all times.
- Perform customer KYC (Know Your Customer) checks upon Clients’ registration.
- Provide accurate information and assistance regarding our products and services, effectively resolving customer concerns. ...
Posted
20 hours ago
MYR4,000 - MYR6,500 Per Month
Commission: MYR1,000 - MYR2,000
Dekat Stesen Tren
- Represent the brand, the culture, and values of our clients
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Handle customer’s concerns positively and professionally ...
Posted
2 days ago
MYR2,000 - MYR2,800 Per Month
Graduan Baru
- a) Handle customer inquiries, orders, and complaints, ensuring accurate product and delivery information.
- b) Prepare and manage Delivery Orders (DOs), invoices, and customer records accurately.
- c) Plan and optimize daily delivery routes, coordinating with drivers and logistics teams.
Posted
a day ago
E-Commerce Operation Executive Cum Customer Service
MYR2,800 - MYR3,500 Per Month
Graduan Baru
Dekat Stesen Tren
- Customer Service: Address customer inquiries, concerns, and issues related to orders, deliveries, and products.
- Return & Refund Case Management: Manage return and refund cases from marketplaces (Shopee & Tiktok). Communicate with buyers and investigate all returned parcels. Make a decision for each case that leads to a win-win situation and minimizes the negative impacts.
- Inventory Management: Monitor and manage inventory levels to prevent stockouts or overstock situations. Conduct sales forecasting and prepare restock lists to ensure optimal inventory level. ...
Posted
2 days ago
Customer Service (Mandarin/Cantonese/English)
MYR3,200 - MYR5,500 Per Month
Graduan Baru
KL City, WP Kuala Lumpur (+1)
Dekat Stesen Tren
- Min. SPM with cert and above
- Experience: prefer 1+ year in customer service, but fresh graduate are welcome to apply
- Excellent verbal/written communication. ...
Posted
20 hours ago
MYR2,000 - MYR2,800 Per Month
Graduan Baru
Dekat Stesen Tren
- • Handle customer inquiries, orders, and complaints via phone, email, and messaging platforms.
- • Provide accurate information on products, services, and delivery schedules.
- • Maintain positive relationships with customers by delivering excellent service. ...
Posted
a day ago
Boleh Sembang
Up to MYR6,000 Per Month
- Deliver onboarding, refresher, and ongoing training for new and existing staff.
- Prepare, update, and maintain training materials and manuals.
- Evaluate trainee performance and provide constructive feedback. ...
Jadilah pemohon terawal!
Posted
4 days ago
MYR2,000 - MYR2,500 Per Month
Graduan Baru
Dekat Stesen Tren
- Handle customer inquiries via WhatsApp, Shopee, Lazada, Facebook, RED BOOK & TikTok
- Provide professional, patient, and friendly service (most of our customers are business owners, communication must stay polite even when they are strict)
- Coordinate orders & liaise with design, production, and installation teams ...
Posted
3 days ago
Boleh Sembang
Up to MYR5,500 Per Month
- Ensure associates’ transactions comply with client guidelines and quality standards.
- Conduct QA evaluations, root cause analysis, and provide regular reports.
- Identify performance trends, training needs, and improvement opportunities. ...
Jadilah pemohon terawal!
Posted
4 days ago
MYR2,800 - MYR3,100 Per Month
Graduan Baru
- Handle customer inquiries via phone, email, live chat, and social media.
- Provide accurate information on products, order status, delivery timelines, and aftersales services.
- Manage customer complaints, service recovery cases, and warranty requests promptly and professionally. ...
Jadilah pemohon terawal!
Posted
3 days ago
English Banking Customer Service
MYR2,400 - MYR3,300 Per Month
Dekat Stesen Tren
- Answering incoming calls, responding to live chat inquiries, and emails from customers related to digital banking products and services professionally and courteously.
- Providing accurate information and resolving customer issues related to digital banking products and services.
- Maintaining a high level of product knowledge to effectively support customer need ...
Posted
19 hours ago
Undisclosed
Graduan Baru
Dekat Stesen Tren
- Respond to customer inquiries via phone, email, and chat professionally and promptly.
- Identify and assess customer needs, providing appropriate solutions and alternatives.
- Build and maintain strong relationships with customers through interactive communication. ...
Posted
20 hours ago
Customer Service Executive (Chinese Speaking)
MYR3,500 - MYR4,200 Per Month
Graduan Baru
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Handle customer inquiries and provide accurate information about WMA’s courses and programs.
- Communicate with customers through calls, messages, or online platforms in Mandarin and English.
- Assist in course registration, payment follow-up, and after-sales service. ...
Jadilah pemohon terawal!
Posted
2 days ago
Boleh Sembang
Up to MYR6,000 Per Month
- Deliver onboarding, refresher, and ongoing training for new and existing staff.
- Prepare, update, and maintain training materials and manuals.
- Evaluate trainee performance and provide constructive feedback. ...
Jadilah pemohon terawal!
Posted
6 days ago
Customer Service Chinese (Normal Working Hours)
MYR3,300 - MYR3,900 Per Month
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Responsible for providing customer service support via incoming calls for brand’s customers and to manage escalations.
- Managing and monitoring social medial platforms
- Replying email within TAT timeline ...
Posted
21 hours ago
Boleh Sembang
Retail Customer Service Cum Cashier
MYR2,000 - MYR2,600 Per Month
- To assist in the daily operational activities of the retail outlet
- To assume the role of sales assistant and cashier
- To handle all type of payment purchase ...
Posted
a day ago
MYR2,500 - MYR3,500 Per Month
Graduan Baru
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Provide friendly, professional support via online chat, email, and social media (Instagram, Facebook, XiaoHongShu).
- Handle customer inquiries, order issues, returns, and refunds in accordance with company policy.
- Assist with membership, promotions, and product-related questions. ...
Posted
20 hours ago
Boleh Sembang
Up to MYR5,500 Per Month
- Ensure associates’ transactions comply with client guidelines and quality standards.
- Conduct QA evaluations, root cause analysis, and provide regular reports.
- Identify performance trends, training needs, and improvement opportunities. ...
Jadilah pemohon terawal!
Posted
6 days ago
Boleh Sembang
Up to MYR6,000 Per Month
- Lead, mentor, and develop a high-performing team.
- Set goals, track performance, and drive continuous improvement.
- Manage market team operations while liaising with global and cross-functional teams. ...
Jadilah pemohon terawal!
Posted
12 days ago
Boleh Sembang
Up to MYR5,500 Per Month
- Deliver onboarding, refresher, and ongoing training for new and existing staff.
- Prepare, update, and maintain training materials and manuals.
- Evaluate trainee performance and provide constructive feedback. ...
Jadilah pemohon terawal!
Posted
13 days ago
Undisclosed
Dekat Stesen Tren
- Ensure smooth running of the Customer Service Unit in the department.
- Provide highest possible level of customer service in meeting customer’s needs.
- Attend to customers and handle customers’ complaints to ensure complaints are promptly addressed within the departmental service standards. ...
Jadilah pemohon terawal!
Posted
16 days ago
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