jobs in Boon Meng Electrical Sdn Bhd

Full Time Customer Service Executive Jobs, Salary up to MYR 3,500 + additional compensation in Boon Meng Electrical Selangor - Maukerja

Customer Service Executive

MYR2,500 - MYR3,500 Per Month
Overtime: MYR100 - MYR200 Per Month
Bonus: MYR150 Per Month
Fewer than 30 applicants. You still have a chance!
Posted a month ago • Closing 14 Jun 2026
Fewer than 30 applicants. You still have a chance!
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Working Location

  • Jalan Perusahaan 1 Rawang Selangor Malaysia 48000

Job Description

Requirements

  • 2–3 years experience in customer service (e-commerce preferred)

  • Familiar with Shopee/Lazada platform operations

  • Basic understanding of home appliances (usage, comparison, key features)

  • Strong communication skills (BM + English; Mandarin is a bonus)

  • Fast typing and able to handle multiple chats

  • Positive attitude and team player

Responsibilities

  • Handle daily customer inquiries on Shopee/TikTok (product, delivery, promotions)

  • Provide accurate product recommendations (TV, washing machine, aircond, etc.)

  • Convert inquiries into sales through effective communication

  • Handle customer complaints and provide solutions

  • Support and guide junior customer service team

  • Maintain fast response time and high customer satisfaction

Benefits

  • EPF
  • SOCSO
  • EIS
  • Performance Bonus
  • Training Provided

Skills

Problem-Solving Customer Relationship Management Sales Support Customer Service Product Knowledge Communication Skills Complaint Handling Interpersonal Skills

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