Full Time Technical Support Manager Jobs, Salary up to MYR 8,000 in New Long Shine Johor - Maukerja

• Minimum 1 year of service experience in the electronics industry

• Knowledge of process and application is an added advantage

• Experience or familiarity with SMT (Surface Mount Technology) equipment such as:

Reflow ovens, Wave soldering machines, Selective soldering systems

• Strong communication, organizational, and technical skills

• Good problem-solving and analytical abilities

• Willingness to travel locally and overseas

• Able to work independently with a proactive and hardworking attitude

• Fresh graduates are encouraged to apply

• Lead the setup, installation, commissioning, servicing, and maintenance of equipment at customer sites

• Provide application and technical support to ensure optimal equipment performance

• Identify and develop new customers, ensuring projects are completed on time and within budget

• Deliver after-sales service and maintain strong customer relationships

• Support the sales team with technical knowledge, product demonstrations, and proposal preparation

• Manage and guide the service team in delivering on-site customer training

• Provide 24/7 on-call support for troubleshooting and resolving customer issues

• Lead involvement in new equipment setup and hardware integration for customer purchases

• Conduct analysis on equipment performance, hardware issues, and preventive maintenance data

• Drive continuous improvement in service processes and system reliability

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Health Insurance
• Medical Insurance
• Training Provided
• Allowance Provided
• Medical and Hospitalisation Leave
• 5 Working Days