Full Time Customer Service Executive Jobs, Salary up to MYR 3,000 in Goldfinch Jewelry Pulau Pinang - Maukerja

Know to speak Mandarin

Sales target

Minimum SPM or equivalent qualification

Previous experience in customer service or retail is an advantage

Good communication and interpersonal skills

Ability to handle difficult situations with patience and professionalism

Basic computer knowledge (POS system, Microsoft Office, etc.)

Able to work on shifts, weekends, and public holidays

Positive attitude and willingness to learn

Greet and assist customers in a friendly and professional manner

Handle customer inquiries, feedback, and complaints effectively

Provide accurate information about products and services

Process sales transactions and ensure accuracy in billing

Maintain a positive customer experience at all times

Follow up with customers when necessary to ensure satisfaction

Keep records of customer interactions and transactions

Work closely with team members to achieve service targets

Ensure the outlet/work area is clean, organized, and presentable