Full Time Service Manager (Premium Automotive) Jobs, Salary up to MYR 6,000 in Agensi Pekerjaan Times Management Consultancy Sdn. Bhd. Pulau Pinang - Maukerja

Experience: Proven management experience in an automotive service center, dealership, or related motor trade.

Technical Knowledge: A strong understanding of automotive systems, diagnostics, and repair processes.

Skills: Excellent leadership, organizational, problem-solving, and communication skills.

Software:

Team Leadership: Recruit, train, schedule, and mentor service advisors and technicians.

Customer Relations: Handle customer inquiries, explain inspection findings, and resolve complaints to maintain high retention and satisfaction.

Operational Efficiency: Supervise the workflow of vehicles in the workshop to ensure timely and high-quality repairs.

Financial Management: Meet sales and profit objectives, set department budgets, and monitor key performance indicators (KPIs).

Compliance & Safety: Ensure the facility complies with safety, health, and environmental regulations, as well as manufacturer warranty guidelines. [1, 2, 3, 4, 5, 6, 7, 8]