Part Time Part-Time Service Crew Jobs, Salary up to MYR 15 in Awagyu Sdn. Bhd. Johor - Maukerja

Provide excellent customer service to all guests, ensuring a positive dining experience.

Take accurate food and beverage orders from customers and relay them to the kitchen staff.

Serve food and beverages efficiently and courteously, adhering to service standards.

Handle customer inquiries and complaints professionally, escalating to management when necessary.

Maintain cleanliness and organization of the dining area, service stations, and restrooms.

Process payments accurately using the point-of-sale (POS) system.

Assist with opening and closing duties as required, including setting up and breaking down service areas.

Collaborate effectively with kitchen staff and other team members to ensure smooth operations.

Demonstrate upselling techniques to promote menu items and increase sales.

Adhere to all food safety and hygiene regulations.

Be able to communicate effectively in English, Mandarin, and Bahasa Malaysia with customers and colleagues.

Previous experience in a similar service role within the Food & Beverage industry is preferred.

Must possess a Secondary School Certificate (SPM) or equivalent qualification.

Availability to work part-time shifts, including evenings, weekends, and public holidays.

Greet customers warmly and escort them to their tables, presenting menus and explaining daily specials.

Take accurate food and beverage orders, ensuring all special requests and dietary restrictions are clearly communicated to the kitchen.

Serve food and drinks efficiently and courteously, checking back with customers to ensure satisfaction.

Handle customer inquiries, complaints, and feedback professionally, escalating issues to management when necessary.

Process payments accurately using the POS system, handling cash, credit cards, and other payment methods.

Maintain cleanliness and organization of dining areas, service stations, and restrooms, adhering to hygiene standards.

Assist with opening and closing duties, including setting up tables, restocking supplies, and cleaning equipment.

Proactively engage with customers to upsell menu items, promotions, and add-ons, enhancing the dining experience and increasing sales.

Collaborate effectively with kitchen staff and other team members to ensure smooth service flow and timely order delivery.

Adhere to all company policies, procedures, and safety regulations, including food handling and safety protocols.