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Full Time Customer Service Specialist (NO SHIFTS) Jobs, Salary up to MYR 4,000 + bonus in A Job Thing WP Kuala Lumpur - Maukerja

Customer Service Specialist (NO SHIFTS) jobs

Customer Service Specialist (NO SHIFTS)

A Job Thing Sdn Bhd

MYR3,000 - MYR4,000 Per Month
Bonus: MYR300 - MYR1,200 Per Month

Full Time

Bandar Kuala Lumpur, WP Kuala Lumpur

Fewer than 30 applicants. You still have a chance!
Posted 6 days ago • Closing 19 Aug 2026
Fewer than 30 applicants. You still have a chance!
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Working Location

  • Jalan Pinang Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50450

Job Description

Requirements

  • Candidate must possess at least a Diploma in any field.

  • At least 2 years of experience in Customer Service, or a related customer-facing role.

  • Comfortable communicating with customers via phone calls and conducting proactive follow-ups when required.

  • Confident in engaging customers and building relationships through both verbal and written communication.

  • Excellent communication and presentation skills.

  • Strong logical thinking and problem-solving skills.

Responsibilities

  • Respond to clients' issues and enquiries promptly via phone calls, email, chat, and internal software.

  • Proactively engage and follow up with customers via phone, email, and other communication channels to ensure a positive customer experience.

  • Introduce and demonstrate the system to customers, including account registration, job posting, and platform features.

  • Guide customers through onboarding and support them in maximizing the value of the platform.

  • Escalate clients' issues and opportunities to the Sales Team when necessary.

  • Support the Account Manager by maintaining a positive, professional, and customer-centric attitude.

Benefits

  • Performance Bonus
  • Company Trip
  • 5 Working Days
  • Annual Leave
  • Medical and Hospitalisation Leave
  • Annual Bonus
  • Annual Increment
  • GRAB Benefits
  • Casual Attire
  • Life Insurance
  • Panel Clinic Coverage
  • Optical/Dental Benefits
  • Sports/Education Benefits
  • Monthly Team Activities
  • Easy Access to MRT/LRT

How to get to this company by public transport?

Bandar Kuala Lumpur

Nearby Public Transportation

All LRT MRT Monorail

  • MRL - RAJA CHULAN

    0.4 km

  • MRT - CONLAY

    0.5 km

  • MRT - BUKIT BINTANG

    0.7 km

  • MRL - BUKIT BINTANG

    0.7 km

  • LRT - KLCC

    0.8 km

  • MRT - PERSIARAN KLCC

    0.8 km

  • LRT - AMPANG PARK

    1.1 km

  • MRT - AMPANG PARK

    1.1 km

  • MRL - BUKIT NANAS

    1.1 km

  • MRL - IMBI

    1.1 km

  • MRT - TUN RAZAK EXCHANGE

    1.3 km

  • LRT - KAMPUNG BARU

    1.3 km

  • LRT - DANG WANGI

    1.4 km

  • MRL - HANG TUAH

    1.5 km

  • LRT - HANG TUAH

    1.5 km

  • LRT - PLAZA RAKYAT

    1.5 km

  • MRT - MERDEKA

    1.7 km

Important Information

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