- Jalan Raja Uda Butterworth Pulau Pinang Malaysia 12200

Working Location
Job Description
Requirements
Diploma/Bachelor in Computer Science/Information Technology or equivalent.
Proficiency in Bahasa Malaysia, and English.
We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
Able to work in Raja Uda, Butterworth Penang
Responsibilities
setting up, training, troubleshooting, and testing our software, providing expert advice and solutions to customer issues, and ensuring all tickets are resolved promptly and to the client's satisfaction.
Handle problem-solving, troubleshooting, and debugging skills who can quickly and efficiently identify and escalate issues to the appropriate level of support.
Seeking a customer support specialist to assist clients via phone and remote access.
Comprehensive training and hands-on guidance provided.
Opportunity to discover your talents and work alongside senior experts and young professionals.
Benefits
Skills
Important Information
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