- Jalan Raja Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50480

Working Location
Job Description
Requirements
Experience
Minimum 10 years' experience in financial services.
At least 5 years in senior executive leadership (CEO / COO / Managing Director / General Manager).
Proven experience within:
FinTech.
Digital financial services.
Technology-enabled services.
Digital platform businesses.
International financial services.
Experience managing international teams and cross-border businesses.
Technical Knowledge
Strong understanding of:
Digital platform operations.
CRM and back-office systems.
Payment infrastructure.
User onboarding and verification processes.
Operational governance.
Risk management frameworks.
International regulatory environments.
Data analytics and technology solutions.
Leadership Competencies
Strategic thinking.
Commercial acumen.
Strong P&L management.
Excellent stakeholder management.
Cross-cultural leadership.
Strong decision-making and execution capabilities.
Fluent English (Mandarin is an advantage).
Preferred Background
Candidates with experience in internationally recognized FinTech companies, digital platform businesses, technology-enabled financial services companies, or other international regulated businesses companies will be highly preferred.
Particular interest will be given to candidates who have:
Successfully built or scaled an international technology or financial services business.
Led international expansion across multiple regions.
Managed regulatory licensing and cross-border compliance.
Established strategic partnerships and international business networks.
Experience in fundraising, M&A or IPO projects.
Managed institutional or B2B business operations.
Key Success Indicators
Revenue & Profit Growth.
New Client Acquisition (FTD).
Customer retention.
International market expansion.
Operational efficiency.
Regulatory Compliance.
Executive Team Stability.
Strategic Project Delivery.
Business scalability.
Responsibilities
Strategic Leadership
Develop and execute the company's long-term growth strategy.
Drive revenue, profitability and sustainable business expansion.
Report directly to the Board of Directors.
Business Growth
Lead global business development across:
Digital financial services.
Technology-enabled business solutions.
Institutional and B2B partnerships.
Strategic partnerships.
Regional market expansion.
Digital platform solutions.
Operations Management
Oversee all core operational functions, including:
Customer Service.
Operations.
User Verification & Governance.
Payments.
Platform Operations.
Product Operations.
Drive operational excellence and customer experience.
Product & Technology
Work closely with technology teams to enhance:
Digital platform ecosystem.
CRM & Back Office.
Mobile applications.
Web-based platforms.
Data analytics and AI initiatives.
Automation and technology infrastructure.
Governance, Compliance & Risk
Build strong corporate governance framework.
Ensure regulatory compliance across multiple jurisdictions.
Partner with Legal, Governance and Risk teams.
Manage operational and reputational risks.
Leadership
Build and lead an international management team.
Develop high-performance culture.
Establish KPI-driven management framework.
Coach and develop future leaders.
Benefits
Skills
LRT - MASJID JAMEK
0.3 km
LRT - PASAR SENI
0.6 km
MRT - PASAR SENI
0.6 km
KTM - BANK NEGARA
0.8 km
LRT - BANDARAYA
0.9 km
KTM - KUALA LUMPUR
0.9 km
LRT - PLAZA RAKYAT
1.0 km
MRT - MERDEKA
1.1 km
MRL - MAHARAJALELA
1.2 km
LRT - DANG WANGI
1.3 km
MRL - MEDAN TUANKU
1.4 km
MRT - MUZIUM NEGARA
1.4 km
LRT - SULTAN ISMAIL
1.5 km
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