About Pinecone Technology Sdn. Bhd.

Customer Service Representative

Responsible for providing excellent customer support by handling inquiries, resolving complaints, and ensuring customer satisfaction. Communicate clearly and professionally with customers through phone, email, or face-to-face interactions. Assist customers with product or service information, process requests efficiently, and follow up to ensure issues are fully resolved. Maintain accurate records of customer interactions and work closely with team members to improve service quality and customer experience.